Transiting in Singapore
While we are excited to welcome you back on board, we are also mindful of the health and safety concerns that you may have. There have been several regulatory changes introduced at Singapore Changi Airport relating to transit. Transit passengers may experience certain restrictions, such as limited movement within the transit area, due to regulations in place. Do note that transit time in Singapore should not exceed 48 hours.
Where can I find information about the routes and schedules for flights that transfer through Singapore?
For flights that require a transfer through Singapore, can I purchase the tickets via a travel agent or other means, or do I have to book directly with Singapore Airlines?
Customers may purchase their tickets either directly from Singapore Airlines or via travel agents and other sales channels.
Will premium passengers transiting through Singapore be able to access the SilverKris Lounge (Business Class) at Singapore Changi Airport Terminal 3?
Due to regulatory requirements, lounge access is only available to non-transit passengers departing from Singapore, and transit passengers from Category I and II countries.
Are there safe distancing measures on board?
Passengers are required to practise safe distancing when embarking and disembarking from an aircraft, as well as when queueing for the lavatory. They are also required to wear a mask throughout the flight in line with regulatory requirements.
I am transiting through Singapore to another destination where I will be catching a connecting flight on another airline to my final destination (e.g. Sydney – Singapore – Frankfurt on Singapore Airlines, and Frankfurt – Zurich on another carrier). Is that allowed?
Yes. However, customers are reminded to ensure that they meet all requirements of their flight itinerary, which may include both transit and entry requirements to their final destination. In addition, they may be asked to show their onward ticket(s) when checking in at their original point of departure. Customers who do not meet these requirements or are unable to show their onward ticket(s) when asked will be denied boarding.
As entry requirements may change at short notice, customers are advised to check the latest travel advisory issued by the relevant local authorities before their trip.
What about customers who enter Singapore through the fast lane arrangements between Singapore and Mainland China? Will they be able to depart from Singapore and travel onwards to another destination?
Customers entering Singapore through the fast lane arrangements between Singapore and Mainland China can travel onward to another destination if they meet the entry requirements for that destination.
Who can I approach on the ground if I need help?
Passengers may approach our ground staff for assistance.