COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
30 Nov 2021Singapore Airlines Vaccinated Travel Lane flights
30 Nov 2021SIA Group transit flights through Singapore
30 Nov 2021Singapore Airlines offers complimentary rebooking for new tickets
30 Nov 2021Entry requirements for travellers to Australia
27 Nov 2021Travel Advisory on SIA flights between Singapore and South Africa
23 Nov 2021Singapore Airlines and Scoot Resume Passenger Services to India
28 Oct 2021Customers travelling under the Reciprocal Green Lane arrangements
28 Oct 2021Entry Requirements for Travellers to China
25 Oct 2021Singapore Airlines Flight Schedules - November 2021 to March 2022
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites