Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

31 Mar 2023

PPS Connect service undergoes scheduled maintenance

29 Mar 2023

Scheduled maintenance on singaporeair.com

29 Mar 2023

Planned Strike by Heathrow Security from 31 Mar to 09 Apr 2023

23 Mar 2023

Advisory on phishing scams and good cybersecurity practices

12 Nov 2022

Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations

24 Aug 2022

Update on mask-wearing policy on Singapore Airlines flights

22 Mar 2022

High Volume of Customers at SIA Service Centre at ION Orchard