1. Earning KrisFlyer miles

• KrisFlyer miles can be earned only by KrisFlyer members who have verified their KrisFlyer membership at Shinsegae Duty Free online mall [My Page > Affiliate Mileage/Points].
• The registration must be completed BEFORE the purchases. For example:
  • If a customer registers on 12 May and makes a purchase on 1 June, the purchase will be eligible for KrisFlyer accrual. 
  • If a customer makes a purchase on 31 May and registers on 1 June, the purchase will NOT be eligible for KrisFlyer accrual. 
• .1 KrisFlyer mile can be accrued per KRW1,000 in online or offline purchases from Shinsegae Duty Free. KrisFlyer miles are not issued for purchases of less than KRW1,000.
• Up to 500 KrisFlyer miles can be earned per month per member based on completed and delivered purchases.
• KrisFlyer miles will be credited to the KrisFlyer membership account by the end of the month following the month in which delivery of goods is completed.
• If the entered KrisFlyer membership number is invalid, KrisFlyer miles cannot be accumulated.
• If the member withdraws from Shinsegae Duty Free membership after participating in the event, KrisFlyer miles cannot be accumulated.
• KrisFlyer miles cannot be accumulated simultaneously with other mileage or points.
• Members can only earn miles for one Partner applied for in the month of purchase, and that application and any changes can be made only once per month. (After the month of purchase, an application cannot be made for the previous period.)
• Purchases of less than KRW1,000 are not eligible for KrisFlyer miles accrual.
• Eligible purchases - do not include the following goods:
  • Any product from the following brands: Hermes, Louis Vuitton, Chanel, Cartier Dior, Gucci, Tiffany, Bvlgari, Omega, Bottega Veneta, Celine, Burberry, Salvatore Ferragamo, FENDI, Saint Laurent, Van Cleef & Arpels
  • Cigarettes
  • Electronic items.
  • The above list of goods may be updated anytime without prior notice.
• Up to 500 KrisFlyer miles can be earned per calendar month per member based on completed and delivered purchases.
• Please ensure your registered name with Shinsegae Duty Free matches the registered name in your KrisFlyer account.
• KrisFlyer miles will be credited to the relevant KrisFlyer membership account within the month after duty-free goods are purchased and delivered.
•  KrisFlyer miles will not be credited if:
  • the entered KrisFlyer membership number is invalid
  • you cancel your Shinsegae Duty Free membership.
• To check your KrisFlyer miles balance, please log in to krisflyer.com.
• KrisFlyer miles cannot be accumulated simultaneously with other mileage types or reward points.
• If the entered KrisFlyer membership number is invalid, the KrisFlyer number verified via “My Page > Affiliate Mileage/Points” on the Shinsagae Duty Free online mallwill be deleted.
• Shinsege Duty Free reserves the right to make changes to its terms and conditions without prior notice.
• For more information, please contact Shinsegae Duty Free Customer Service at 1661-8757 between 0900-1800hrs (Korea Standard Time)  from Monday to Friday. Call charges apply.

2. Lucky Draw Promotion

• This promotion is available once per ID during the promotion period to members who have registered Korean (KOR) passport information and agreed to receive marketing communications (SMS mandatory) and app push notifications.
• This promotion is available to Shinsegae Duty Free members. Membership registration is available for individuals aged 14 and above.
• After the promotion ends, winners will be announced in the Shinsegae Duty Free notices section, and individual notifications will be sent via the registered email address or mobile number.
• If winners cannot be contacted within 5 days due to incorrect member information, spam blocking, or other personal reasons, the prize will be cancelled without prior notice.
• Prizes may differ from images shown and may be substituted with items of equivalent value if necessary.
• Prizes are non-transferable and cannot be exchanged for cash.
• Applicable taxes on prizes exceeding KRW 50,000 will be borne by Shinsegae Duty Free.
• For tax withholding purposes, winners must submit required documents including resident registration number and address, and consent to third-party sharing of personal data in accordance with applicable laws.
• Prize delivery will proceed after required tax documentation has been submitted and verified.
• The prize value and related taxes will be reported as miscellaneous income in the year the promotion is conducted.
• Shinsegae Duty Free reserves the final right of interpretation of this promotion and may amend or terminate it early without prior notice.
• For enquiries, please contact Shinsegae Duty Free Customer Service Centre (1661-8778, 09:00–18:00 daily, charges may apply).
• The first prize winner and one accompanying guest must each hold a valid KrisFlyer membership account to receive the miles prize. 271,000 miles each will be credited individually to their respective KrisFlyer accounts.
• 271,000 KrisFlyer miles are equivalent to a round-trip Business Advantage redemption from Korea (Seoul/Busan) to destinations such as the Maldives or Colombo, Sri Lanka.
• Use of awarded miles is subject to KrisFlyer Terms and Conditions.
• The awarded miles may be used for flight redemption. Any taxes, fuel surcharges, or additional fees incurred at the time of ticket issuance shall be borne by the winner.
• Further details regarding the crediting and use of prize miles will be provided separately by Singapore Airlines.