Here are the contact details that you need to know for your travel insurance policy:
Emergency Medical Assistance
Please call our 24-hour Emergency Assistance Number (+632) 878 1290 if you need medical assistance while traveling. This service is provided by AIG’s very own emergency assistance center.
Dedicated Customer Service
For insurance-related enquiries, changes to your policy or questions about your claims, please e-mail us at firstname.lastname@example.org or call our Dedicated Customer Service Hotline at (+632) 878 5505 (Mondays-Fridays, 8am-5pm Philippine Time).
For a list of frequently asked questions, please visit our FAQ Page.
How to File a Claim
Detailed procedures for filing a claim are included in our Notice of Claims Forms.
Please e-mail us at email@example.com or call our Dedicated Customer Service Hotline at (+632) 878 5505 for any claims-related enquiries.
*This travel insurance product is underwritten by AIG Philippines Insurance, Inc.