Singapore Airlines

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Service Fees

A nominal fee will be charged for certain ticket and membership-related changes. These can be paid in US dollars (or local currency equivalent), or with KrisFlyer miles for selected functions.


Elite Silver, Elite Gold and PPS Club members will enjoy waived or reduced change fees.


Where multiple changes and services are used online or offline, fees applicable are cumulative.


Additional service fee of USD 25 or 2,500 KrisFlyer miles will apply for the selected services rendered offline by any Singapore Airlines office or reservations hotline:

  • Redemption ticket bookings
  • Redemption ticket changes
  • Redemption upgrades
  • KrisFlyer membership services, including updating of passport details, adding or changing Redemption Group Nominees


 Offline service fees will be waived for transactions that cannot be performed online, and for all PPS Club members and supplementary cardholders.

There will be revisions to the fees for changes or cancellations to your award ticket or flight upgrades on Singapore Airlines, SilkAir and our partner airlines. Due to technical implementation delays, we will be deferring the implementation of the new fees to 1 May 2018. Click here to find out more.



Redemption ticket-related charges


ServicesKrisFlyerElite SilverElite Gold, PPS Club, Solitaire PPS Club
No show/late change fees* USD75 USD75 USD75
Change of date on Singapore
Airlines and SilkAir flights
No charge No charge No charge
Change of route, cabin class or
award type for tickets issued for
flights on Singapore Airlines and SilkAir
Change of flight, date, route or
carrier for tickets issued for
flights on partner airlines#
Redeposit miles of completely
unused tickets (subject to validity
of ticket and/or miles)

* This charge will be applicable if you change/cancel your award flight less than 24 hours before departure, or if you fail to use your confirmed reservation (as printed on your ticket) for any reason. Ticketing charges apply on a per ticket basis.
# Except on the Singapore-Kuala Lumpur route, on Singapore Airlines and SilkAir - the fee is waived for change of carrier.
No change of flight/date is allowed for partially-used tickets issued for flights on partner airlines.
No refund and re-issuance of partially-used tickets.
Payments made in local currency will be converted at the applicable exchange rate provided by Singapore Airlines.

Extend validity of expiring miles (fee per 10,000 miles or part thereof)


ServicesKrisFlyerElite Silver

Elite Gold

Extend for six months 1,200 miles or
USD 12
Not applicable Not applicable
Extend for 12 months Not applicable 1,200 miles or
USD 12
1,200 miles or
USD 12

Other services

ServicesKrisFlyerElite SilverElite Gold, PPS Club, Solitaire PPS Club
Change of redemption nominees 3,000 miles or USD 30  1,500 miles or USD 15  Waived


A fee applies for the printing and postage of past KrisFlyer account statements.

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