Singapore Airlines

Counter check-in for Singapore Airlines flights

Counter check-in

If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance. The check-in counters will close 40 minutes before your flight departs. However, we recommend arriving three hours early, especially if you have baggage to check in.​

Passengers are to check in at Terminal 3 and proceed to their respective terminal for boarding thereafter. Singapore Airlines flights depart from Terminal 1, 2 or 3 at Changi Airport.

Opening Hours of Check-in Counters 
Our check-in counters in Singapore Changi Airport will open from 0500 hours to 0100 hours. 

For assistance when the counters are closed, please call +65 6223 8888.
Early Check-in at Jewel Changi Airport

From 01 July 2022, early check-in counters at Jewel Changi Airport level 1 will be available for Singapore Airlines passengers travelling to Europe and the United Kingdom from 1300 to 1700 hours daily. Passengers who wish to use this service must check-in no later than 3 hours before their flight’s scheduled departure time.


If you are departing from another airport, the opening hours of the check-in counters will vary.

Special assistance counters are available for these passengers:

    • Families with infants and/or toddlers

    • Expectant women

    • Passengers with reduced mobility

    • Passengers with disabilities

    • Unaccompanied minors

More information on special assistance