Take care of your personal hygiene
Wash your hands regularly for at least 20 seconds with soap and water, or use an alcohol-based hand sanitiser. Hand sanitisers are also freely available in Singapore Changi Airport, and have been included in your complimentary SIA Care Kit. Do use them to keep your hands clean whenever soap and water are not available.
Cover your mouth and nose with your bent elbow or tissue paper when you cough or sneeze. Dispose of the used tissue paper immediately and wash your hands.
Practice safe distancing at all times
From the boarding gate to the baggage belt, standing apart is safer for everyone. Keep a distance of at least 1 meter away from other passengers. If you are in Singapore Changi Airport, do make use of the floor markers.
Wear a face mask
All passengers who are six years old and above must wear a face mask throughout the flight due to regulatory requirements. The mask may be removed when eating and drinking. Although a face mask is provided in the complimentary SIA Care Kit, you may wish to bring along extras to ensure that you have sufficient supply throughout your journey. Replace the face mask once it is damp, and do not reuse single-use masks. Before you dispose of your face mask, wrap it in tissue paper or put it in a plastic bag and seal tightly before disposing of it in a closed bin. Remember to wash your hands afterwards.
If you feel unwell, seek help immediately
In most airports, you will be screened for signs of illnesses and asked to declare your health status. If you feel unwell before your flight, consult a doctor and rest at home. If you start to feel ill during your flight, let us know immediately. Our cabin crew has been trained to take care of you.
Observe seat segregation
You may view seat availability and change your seats via Manage Booking
or your check-in summary. Complimentary seat selection is available once online check-in opens, 48 hours before your flight departs.
Please note that vacant seats in the rows near you may be occupied subsequently.
To find out more, click here