Singapore Airlines

Travel with ease of mind

Travel with ease of mind

Singapore Airlines values your entire travel experience. In partnership with AIG, travel insurance can be easily added to your itinerary on singaporeair.com.

Whether you are on a business trip or a family vacation, one second is all it takes for your trip to take an unexpected turn for the worse. If things go wrong while you are travelling - from lost laptops to overseas hospitalisation - travel insurance will take care of you.

Travel Insurance by Travel Guard® on singaporeair.com is exclusively designed for Singapore Airlines passengers.


Travel Insurance by Travel Guard® provides:

  • Comprehensive coverage with exclusive discounted premiums
  • Dedicated and priority services for Singapore Airlines passengers
  • Products and services provided by one of the world's largest travel insurance service provider
  • The convenience of hassle-free online booking

Travel insurance on singaporeair.com

Arranging Travel Insurance by Travel Guard® is simple and easy:

  • You can add Travel Insurance by Travel Guard® to your itinerary while you are making your flight booking on singaporeair.com;
  • Add Travel Insurance by Travel Guard® to your itinerary via Manage Booking on singaporeair.com;
  • Alternatively, you may contact AIG’s 24-hour Customer Service Hotline at +65 6735 7227 before your departure date to purchase your travel insurance for flights originating from Singapore.

 

If you have any questions or require further information, please feel free to contact AIG or visit our FAQ page.  



Exclusive rates

Travel Insurance by Travel Guard® offers comprehensive benefits to Singapore Airlines passengers through exclusive rates starting at S$20 (per passenger). In addition, if your travelling party consists of two (2) adults and at least one (1) child or infant (as defined on singaporeair.com), you are eligible to enjoy family discounted rates starting at $48 (for the party).

These rates are automatically calculated based on your furthest destination (travel within ASEAN, within Asia or to the rest of the world) and the duration of your trip.

Travelling with an infant? Travel Insurance by Travel Guard® purchased through singaporeair.com covers your infant for free!


Summary of benefits


Travel Insurance by Travel Guard® offers these attractive benefits and features:


Benefits described below are subject to the full Terms and Conditions of your policy.


Benefit Description
24-hour Emergency Medical Assistance Provides round-the-clock assistance for medical emergencies
Medical & Travel Benefits You are covered for medical expenses of up to S$500,000 for travel within Asia and an unlimited amount for travel outside of Asia if you get sick or encounter an accident while travelling abroad

Medical Expenses Incurred Overseas *Improved*
Covers for medical expenses incurred while overseas due to sicknesses or injuries sustained

Medical Expenses Incurred in Singapore
Covers for medical expenses incurred while in Singapore due to sicknesses or injuries sustained

Overseas Hospital Income
Compensates you financially if you are confined in a hospital overseas

Emergency Medical Evacuation & Repatriation
Helps you get back home to your loved ones in the event of something unfortunate happening to you on your trip

Hospital Visitation & Compassionate Visit *Improved*
Covers for the cost to have a loved one visit you if you are confined in a hospital overseas for an extended period

Child Protector *Improved*
Covers for the cost to have a family member to accompany your child back to Singapore if you are confined in a hospital overseas

Emergency Telephone Charges *New*
Reimburses your telephone charges if you have to call our 24-hour Emergency Assistance Hotline for medical emergencies
Personal Accident Benefit This benefit provides lump sum cash payment if you suffer a fatal accident or a permanent disability due to an accident during your trip

Accidental Death
A lump sum cash payment if you suffer a fatal accident during your trip

Permanent Disablement
A lump sum cash payment if you suffer a permanent disability due to an accident during your trip

Public Transport Double Cover
Doubles the lump sum cash payment if you suffer a fatal accident or permanent disability on a form of public transportation
Travel Inconvenience Benefits You are covered for a wide range of travel inconvenience benefits including:

Travel Cancellation & Postponement

Covers the non-refundable Singapore Airlines ticket fare if you have to cancel or postpone your trip due to insurable reasons such as death in the family or serious injury of yourself

Replacement of Traveller *New*
Covers the administration charges for replacing a traveler on Singapore Airlines flight

Travel Curtailment & Interruption
Covers the additional travel or accommodation expenses incurred or forfeited if your trip is disrupted

Personal Baggage
Covers the loss of, or damage to, your luggage while you are travelling overseas

Travel Delay
Covers you for re-scheduled Singapore Airlines flights by compensating you financially for the time you spend on waiting

Baggage Delay
Compensates you financially for the inconvenience of waiting for your delayed baggage (so you can purchase your necessities while abroad or upon your return to Singapore)

Travel Documents & Personal Money
Covers the cost of obtaining replacement passport while overseas due to robbery or theft

Personal Liability Abroad
Covers you against liability to third parties or damage to their property caused by your negligence
Supplementary Benefits Additional benefits includes:

Golf Advantage
Covers damage or loss of golfing equipment and also covers your entertainment expense if you sink a hole-in-one

Home Guard
Covers for the reinstatement or repair costs due to the physical loss or damage to your household contents while your home is left vacant during your trip

Car Rental Excess Charges
Covers for the excess or deductible which you become liable to pay due to loss or damage caused by an accident to the rental vehicle during your trip

Pet Care
Compensates you financially if you are unable to collect your pet on time from the pet hotel due to a delay on Singapore Airlines flight

Automatic Extension of Policy Period
Extends your travel insurance policy for free if you need to stay longer overseas due to hospital confinement or quarantine
Exclusively for KrisFlyer Members As a KrisFlyer Member, you get to enjoy the following exclusive benefits:

Hospital Income in Singapore
Compensates you financially if you are confined in a hospital in Singapore

Fraudulent Credit Card Usage
Compensates you for any unauthorized charges made on your credit card during your trip

Additional Accidental Death Benefit
Additional lump sum cash payment on top of the usual payment amount if you suffer a fatal accident during your trip

Treatment by Physician
Covers for medical expenses incurred for treatment by a physician

Kidnap, Hostage & Hijack of Public Conveyance
Compensates you financially if you are kidnap or confined in a public transport during your trip

Policy Wording and Benefit Table

Benefits below are subject to the full terms and conditions of your Travel Insurance by Travel Guard® policy. You will need Adobe Acrobat to open this document.

Benefits International Asia ASEAN
Medical Expenses Incurred Overseas Unlimited $500,000 $250,000
Medical Expenses Incurred in Singapore $20,000 $10,000 $10,000
Overseas Hospital Income $30,000 $30,000 $10,000
Emergency Medical Evacuation and Repatriation Unlimited $300,000 $300,000
Hospital Visitation and Compassionate Visit $10,000 $5,000 $5,000
Child Protector $10,000 $10,000 $10,000
Emergency Telephone Charges $100 $100 $100
Accidental Death $100,000 $100,000 $100,000
Permanent Disablement $250,000 $150,000 $100,000
Public Transport Double Cover $500,000 NA NA
Travel Cancellation and Travel Postponement $10,000 $5,000 $5,000
Replacement of Traveller $1,000 $1,000 $1,000
Travel Curtailment and Travel Interruption $10,000 $5,000 $5,000
Personal Baggage $5,000 $3,000 $3,000
Travel Delay $1,500 $1,000 $1,000
Baggage Delay $1,500 $1,000 $1,000
Travel Documents and Personal Money $5,000 $1,000 $1,000
Personal Liability Abroad $1,000,000 $1,000,000 $1,000,000
Golf Advantage
- Damage or Loss of Golfing Equipment
- Hole-in-One

$750
$250

$750
$250

$750
$250
Home Guard $5,000 $3,000 $3,000
Car Rental Excess Charges $750 $500 $250
Pet Care $750 $500 $250
Automatic Extension of Policy Period Included Included Included
Emergency Assistance Included Included Included
Hospital Income in Singapore
*Exclusive to KrisFlyer Member
$2,000 $1,000 $1,000
Treatment by Physician
*Exclusive to KrisFlyer Member
$500 $250 $250
Additional Accidental Death Benefit
*Exclusive to KrisFlyer Member
$50,000 $50,000 $50,000
Additional Permanent Disablement Benefit
*Exclusive to KrisFlyer Member
$50,000 $50,000 $50,000
Fraudulent Credit Card Usage
*Exclusive to KrisFlyer Member
$2,000 $1,000 $1,000
Kidnap, Hostage & Hijack of Public Conveyance
*Exclusive to KrisFlyer Member
$5,000 $3,000 $1,000

A plan (ASEAN, Asia or International) is automatically offered based on your furthest destination.

These regions are defined as:

  • ASEAN:  Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, and Vietnam
  • ASIA: ASEAN, Australia, China, Hong Kong, India, Japan, Korea, Macau, Mongolia, New Zealand, Sri Lanka and Taiwan
  • INTERNATIONAL: ASEAN, ASIA and the rest of the world


Please note that our policy do not cover travel to Cuba, Iran, Syria, Sudan, North Korea or the Crimea region.

All claims will be paid in Singapore only.


Travel insurance

Travel insurance

Travel Insurance by Travel Guard®  is underwritten by AIG Asia Pacific Insurance Pte. Ltd. Co. Reg. No. 201009404M Copyright © 2016 All rights reserved..