Travel Insurance Customer Service & Claims
Here are the contact details that you need to know for your travel insurance policy:
Emergency Medical Assistance
Please call our 24-hour Emergency Assistance Number +662 649-1346 if you need medical assistance while traveling. This service is provided by Travel Guard’s very own emergency assistance center.
Dedicated Customer Service
For insurance-related enquiries, changes to your policy or questions about your claims, please e-mail us at firstname.lastname@example.org or call our Customer Service Hotline at +662 649-1999 from Monday-Friday 8.30AM-5PM.
For a list of frequently asked questions, please visit our extensive FAQ Page.
How to File an insurance Claim
Detailed procedures for filing a claim are included in our Notice of Claims Forms.
Please e-mail us at email@example.com or call our Customer Service Hotline at +66 2649-1999 from Monday-Friday 8.30AM-5PM for any claims-related enquiries.
*The travel insurance is underwritten by AIG Insurance (Thailand) Public Company Limited and distributed by Universal Insurance Broker Co., Ltd (License No. ว00007/2554)