Counter Check-in

Opening hours of check-in counter

City	Station Code	Flight number	Counter opens (Before scheduled flight departure)	Counter closes (Before scheduled flight departure)
City Adelaide	Station Code (ADL)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Ahmedabad	Station Code (AMD)	Flight number All	Counter opens (Before scheduled flight departure) 4 hours	Counter closes (Before scheduled flight departure) 1 hour
City Amsterdam	Station Code (AMS)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 15 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Auckland	Station Code (AKL)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Bandar Seri Begawan	Station Code (BWN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Bandung	Station Code (BDO)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Bengaluru	Station Code (BLR)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Bangkok	Station Code (BKK)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Barcelona	Station Code (BCN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Beijing	Station Code (PEK)	Flight number SQ807	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
		Flight number All Others	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Brisbane	Station Code (BNE)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Busan	Station Code (PUS)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30mins	Counter closes (Before scheduled flight departure) 40 minutes
City Cairns	Station Code (CNS)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Cape Town	Station Code (CPT)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Cebu	Station Code (CEB)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 45 minutes
City Chengdu	Station Code (CTU)	Flight number All	Counter opens (Before scheduled flight departure) 1 hour 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Chongqing	Station Code (CKG)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 1 hour
City Chennai	Station Code (MAA)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Christchurch	Station Code (CHC)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Colombo	Station Code (CMB)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Copenhagen	Station Code (CPH)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Danang	Station Code (DAD)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 50 minutes
City Darwin	Station Code (DRW)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Davao	Station Code (DVO)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 45 minutes
City Denpasar Bali	Station Code (DPS)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Dhaka	Station Code (DAC)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Dubai	Station Code (DXB)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour

City	Station Code	Flight number	Counter opens (Before scheduled flight departure)	Counter closes (Before scheduled flight departure)
City Frankfurt	Station Code (FRA)	Flight number All	Counter opens (Before scheduled flight departure) 2hrs 30mins hours	Counter closes (Before scheduled flight departure) 40 minutes
City Fukuoka	Station Code (FUK)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Guangzhou	Station Code (CAN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 50 minutes
City Hanoi	Station Code (HAN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 50 minutes
City Hong Kong	Station Code (HKG)	Flight number SQ861	Counter opens (Before scheduled flight departure) 3hours 10 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City	Station Code	Flight number All Others	Counter opens (Before scheduled flight departure) 2 hours 40 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Ho Chi Minh City	Station Code (SGN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Houston	Station Code (IAH)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Hyderabad	Station Code (HYD)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Istanbul	Station Code (IST)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Jakarta	Station Code (CGK)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Johannesburg	Station Code (JNB)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes

City	Station Code	Flight number	Counter opens (Before scheduled flight departure)	Counter closes (Before scheduled flight departure)
City Kathmandu	Station Code (KTM)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Kochi	Station Code (COK)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Kolkata	Station Code (CCU)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 20 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Kuala Lumpur	Station Code (KUL)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City London	Station Code (LHR)	Flight number All	Counter opens (Before scheduled flight departure) 4 hours	Counter closes (Before scheduled flight departure) 45 minutes
City Los Angeles	Station Code (LAX)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Male	Station Code (MLE)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 20 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Manchester	Station Code (MAN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 45 minutes
City Manila	Station Code (MNL)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Medan	Station Code (KNO)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Melbourne	Station Code (MEL)	Flight number All others	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City	Station Code	Flight number SQ247 (Starting in May 18)	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Milan	Station Code (MXP)	Flight number SQ355	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City	Station Code	Flight number SQ377	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Moscow	Station Code (DME)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Mumbai	Station Code (BOM)	Flight number SQ423	Counter opens (Before scheduled flight departure) 4 hours	Counter closes (Before scheduled flight departure) 1 hour
City	Station Code	Flight number All others	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Munich	Station Code (MUC)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Nagoya	Station Code (NGO)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 40 minutes
City New Delhi	Station Code (DEL)	Flight number All	Counter opens (Before scheduled flight departure) 4 hours	Counter closes (Before scheduled flight departure) 1 hour
City New York	Station Code (JFK)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City New York	Station Code (EWR)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Osaka	Station Code (KIX)	Flight number SQ623	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City	Station Code	Flight number SQ621	Counter opens (Before scheduled flight departure) 2 hours 45 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City	Station Code	Flight number SQ619	Counter opens (Before scheduled flight departure) 2 hours 45 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Paris	Station Code (CDG)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Penang	Station Code (PEN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Perth	Station Code (PER)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Phnom Penh	Station Code (PNH)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Phuket	Station Code (HKT)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes

City	Station Code	Flight number	Counter opens (Before scheduled flight departure)	Counter closes (Before scheduled flight departure)
City Rome	Station Code (FCO)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 15 minutes	Counter closes (Before scheduled flight departure) 1 hour
City San Francisco	Station Code (SFO)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 1 hour
City Seattle	Station Code (SEA)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours 30 minutes	Counter closes (Before scheduled flight departure) 1 hour
City Seoul	Station Code (ICN)	Flight number SQ607	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City	Station Code	Flight number All others	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Shanghai	Station Code (PVG)	Flight number SQ827 (Northern Winter)	Counter opens (Before scheduled flight departure) 2 hours 50 minutes	Counter closes (Before scheduled flight departure) 50 minutes
City	Station Code	Flight number SQ827 (Northern Summer)	Counter opens (Before scheduled flight departure) 2 hours 35 minutes	Counter closes (Before scheduled flight departure) 50 minutes
City	Station Code	Flight number All Others	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 50 minutes
City Shenzhen	Station Code (SZX)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 45 minutes
City Siem Reap	Station Code (REP)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 30 minutes
City Singapore	Station Code (SIN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Surabaya	Station Code (SUB)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Sydney	Station Code (SYD)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Taiwan, China	Station Code (TPE)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes
City Tokyo	Station Code (HND)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Tokyo	Station Code (NRT)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours 30 minutes	Counter closes (Before scheduled flight departure) 40 minutes

City	Station Code	Flight number	Counter opens (Before scheduled flight departure)	Counter closes (Before scheduled flight departure)
City Xiamen	Station Code (XMN)	Flight number All	Counter opens (Before scheduled flight departure) 2 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Yangon	Station Code (RGN)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 40 minutes
City Zurich	Station Code (ZRH)	Flight number All	Counter opens (Before scheduled flight departure) 3 hours	Counter closes (Before scheduled flight departure) 45 minutes

Class of travel / Type of passenger	At Terminal 3
Class of travel / Type of passenger Suites First Class Solitaire PPS Club	At Terminal 3 Row 6
Class of travel / Type of passenger Business Class PPS Club members	At Terminal 3 Row 6
Class of travel / Type of passenger Premium Economy Class KrisFlyer Elite Gold Star Alliance Gold	At Terminal 3 Row 6
Class of travel / Type of passenger Economy Class FAST Check-in (including online/mobile check-in)	At Terminal 3 Row 7
Class of travel / Type of passenger Special Assistance	At Terminal 3 Row 7 (Counter 11)

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