COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
19 Oct 2021Singapore Airlines Adds More Vaccinated Travel Lane Flights
19 Oct 2021Vaccinated Travel Lane between Brunei and Singapore
18 Oct 2021Singapore Airlines Flight Schedules - October 2021 to March 2022
18 Oct 2021SIA to operate repatriation services to Darwin, Australia in November 2021
15 Oct 2021Entry requirements for Travellers to Sydney, Australia from 1 November 2021
09 Oct 2021Vaccinated Travel Lanes between Singapore and South Korea
02 Aug 2021Singapore Airlines offers complimentary rebooking for new tickets
26 Jun 2021Covid-19: SIA transit flights through Singapore
25 May 2021Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements
26 Feb 2021Covid-19: Entry Requirements for Travellers to China
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites