Singapore Airlines

Help and FAQs

Baggage

Your checked baggage allowance is based on the weight or piece concept, depending on your final destination.

 

Weight concept

For flights to and from all destinations, except the USA.

 

Class of travel Allowance PPS Club members KrisFlyer Elite Gold / Star Alliance Gold members
Suites and First Class 50 kg Additional 50 kg
Total: 100 kg
Additional 20 kg
Total: 70 kg
Business Class 40 kg Additional 40 kg
Total: 80 kg
Additional 20 kg
Total: 60 kg
Premium Economy 35 kg Additional 35 kg
Total: 70 kg
Additional 20 kg
Total: 55 kg
Economy Class      
Flexi 30 kg Additional 30 kg
Total: 60 kg
Additional 20 kg
Total: 50 kg
Standard 30 kg Additional 30 kg
Total: 60 kg
Additional 20 kg
Total: 50 kg
Value 25 kg Additional 25 kg
Total: 50 kg
Additional 20 kg
Total: 45 kg
Lite 25 kg Additional 25 kg
Total: 50 kg
Additional 20 kg
Total: 45 kg



Piece concept

For flights to and from the USA only.

 

Class of travel Allowance PPS Club members KrisFlyer Elite Gold / Star Alliance Gold members
Suites and First Class 2 pieces, up to 32 kg each 2 Additional pieces, up to 32 kg each 1 Additional piece, up to 32 kg each
Business Class 2 pieces, up to 32 kg each 2 Additional pieces, up to 32 kg each 1 Additional piece, up to 32 kg each
Premium Economy 2 pieces, up to 23 kg each 2 Additional pieces, up to 23 kg each 1 Additional piece, up to 23 kg each
Economy Class 2 pieces, up to 23 kg each 2 Additional pieces, up to 23 kg each 1 Additional piece, up to 23 kg each

 

When you book a flight with us, your free baggage allowance will be indicated on your ticket. Click here for more information on your checked baggage allowance on our flights.

When you fly with us, you can carry up to two bags into the cabin with you depending on your class of travel.

 

In addition to the limitations stated here, you must also be able to stow your baggage securely in the overhead compartment or under the seat in front of you.

 


Class of travel Allowance Limitations
Suites
First Class
Business Class
2 pieces
  • Up to 7kg each
  • Sum of length, width and height of each piece should not exceed 115cm
Premium Economy Class
Economy Class
1 piece
  • Up to 7kg each
  • Sum of length, width and height of each piece should not exceed 115cm

 

Click here for more information on your cabin baggage allowance on our flights.

On the rare occasion that you arrive at your destination without your checked baggage, we’ll do everything we can to trace your baggage and have it delivered to you as soon as possible. For immediate assistance, get in touch with the local Singapore Airlines airport office.

 

You can also check on the status of your baggage by entering your File Reference number in our Baggage Portal

Checked baggage allowances vary across different airlines and destinations. Please check with our respective codeshare partner airline for the checked baggage allowance for your flight.

Cabin baggage allowances vary across different airlines and destinations. Please check with our respective codeshare partner airline for the cabin baggage allowance for your flight.

Yes, as a valued PPS Club or KrisFlyer member, you enjoy discounts on additional baggage charges, when you purchase online on singaporeair.com. Simply login to your KF account before you book your flight, or when managing your booking.

Additional Baggage purchased at least 48h prior to departure on all itineraries except US/Canada

Additional Baggage purchased at least 48h prior to departure on US/Canada itineraries Additional Baggage purchased within 48 hours and at least 6 hours prior to departure on all itineraries
PPS Club 45% off 40% off 30% off
Krisflyer Elite Gold members / passengers travelling with PPS club members in the same booking 40% off 35% off 25% off
Krisflyer Elite Silver members / passengers travelling with Krisflyer Elite Gold members in the same booking 35% off 30% off 20% off
KrisFlyer member 30% off 25% off 15% off


*Travel companions of PPS Club members will enjoy 40% off pre-purchased additional baggage.
#Travel companions of KrisFlyer Elite Gold will enjoy 35% off pre-purchased additional baggage.

Do note that PPS Club members and Elite Gold members are entitled for extra baggage allowance.

If you are a PPS Club member or a KrisFlyer Elite Gold member, your companions will also enjoy discounted pre-purchased additional baggage, but to a lesser extent. To ensure your companions enjoy these discounts, please make sure that they are traveling under the same booking.

If you’ve left items behind on one of our aircraft that arrived in Singapore, or at one of our lounges at Changi Airport, you can submit a search request for your item here. If you’ve left items behind at other locations, please get in touch with your local Lost & Found office as soon as possible, at the number listed for your country here.

If you change your flight date, timing, or itinerary under Singapore Airlines Global Waiver Policy, or Complimentary Rebooking Policy, you are eligible to have your additional baggage booking applicable on your new flights. Please contact your local Singapore Airlines Contact Centre to make the necessary arrangements to have your baggage transferred.

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