The New SingaporeAir Mobile App
Wherever your travels take you, make your trip even more enjoyable with our app, which you can use on your iPhone, iPad and Android phones. Bringing you greater convenience with access to a range of personalised features at your fingertips, you can expect even more enhancements that will progressively be added in the future.
We are delighted to announce that we have released the new SingaporeAir mobile app (Android & iOS) on Google Play Store and Apple App Store. We will also like to thank those who participated in our Beta program and provided valuable feedback. It helped us refine the app further to provide a better experience for users.
Get it now!
For seamless travel made easy, download the app now.
Release Update
The new SingaporeAir mobile app version 22.6.0 is now available for download in all Google Play Store and Apple App store. With the completion of our rollout, app versions below 22.0.0 will not be supported after 10 December 2019. Thus, we encourage all users to update their current app to the latest version before 10 December 2019 for a faster and improved experience.
For the first update, unfortunately customers who have previously manually added trips will need to add their trips again. For KrisFlyer members, you can log in and trips will automatically be retrieved. Additionally, previously downloaded magazines and newspapers will have to be downloaded again.
Highlights and New Features
The redesign of the app is user-centred driven, targeted for faster performance and better usability. From a new look and feel to added innovative features within the app, the new SingaporeAir mobile app will enhance your customer journey by providing a seamless and personalised user experience.
New Booking and Check-in Flows
By leveraging the native device capability and mobile optimised design, you can expect improved performance and usability in the new booking and check-in flow.
Mix KrisFlyer miles and Cash
Mix KrisFlyer miles and cash for your booking by simply choosing KrisFlyer miles at the Payment page to offset your total fare, including selected taxes, surcharges and seat selections. Read more in FAQs.
Manage Your Trips
Next Trip / Upcoming Trip has been re-designed to allow more modular display of trip information that can be personalised to enrich your travel journey. To better prepare for your trip, weather and currency exchange rate information is displayed one week prior to your flight departure.
You can now scan physical boarding passes via a new barcode scan function for the ease of adding your bookings to the app.
Email and complex password login for KrisFlyer membership accounts
As a KrisFlyer member, you can now log in to your KrisFlyer membership account using the email address registered with your account or with your 10-digit membership number. Change your 6-digit Personal Identification Number (PIN) to a complex password for enhanced account security.
Experience KrisWorld
You can create your very own playlist by adding the latest blockbusters, TV shows and podcasts on KrisWorld via the app for your next trip with us.
By integrating to Thales AVANT inflight entertainment system, you will be able to pair the app on more aircraft types.
Delighting Your Experience
‘Capture & Discover’, a new search function that uses image and speech recognition to match your intent to a Singapore Airlines destination with destination content and fare deals.
‘Translation Assistant’, a feature that uses real-time language translation by voice to help you communicate better when they are overseas.
‘Measure Your Baggage’ to help travellers determine if the size of their bags is within the cabin baggage limitations. Currently supports iOS only.
Other Highlights
Operational push notifications will be stored through the message inbox. KrisFlyer messages can also be found in the same inbox for ease of reference.
You can use Google Pay and Apple Pay for fast, simple and secure payment. Additionally, save your mobile boarding passes to the wallets for easy access.
14 languages are supported: English, Traditional Chinese, Simplified Chinese, German, French, Japanese, Korean, Spanish, Portuguese, Russian, Bahasa Indonesia, Dutch, Italian and Thai.
SingaporeAir App User Engagement Program
As part of our continuous effort to enhance the customer experience with the app, we would like to continue to seek your feedback through post release surveys, usability testing of new features and face-to-face interview sessions.We look forward to receiving your feedback and shaping the app user experience together. If you are interested in joining the engagement team, please click on the 'Join Us Now' button below.
What’s coming next?
- New miles redemption booking flow
- New multi city booking flow
- New KrisFlyer profile and miles statements
- Alipay wallet
- Credit card scan for payment
- Follow a flight push notifications
- News alerts in Inbox
- Apple Wallet and Google Pay for membership card
Feedback for our app
Your feedback is valuable to us and can help shape our app to provide a better user experience. Share your feedback through the feedback feature on the app or through email to sq_mobile@singaporeair.com.sg