COVID-19 Assistance Request Form
Customers may use this form to retain the value of their tickets for future travel, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.
03 Apr 2021Advisory on cryptocurrency platform tagged to Singapore Airlines’ Twitter profile
01 Apr 2021Travel Advisory for passengers with travel history to the United Kingdom in the last 14 days
22 Mar 2021Covid-19: SIA and SilkAir transit flights through Singapore
18 Mar 2021Singapore Airlines and SilkAir Flight Schedules - April to June 2021
07 Mar 2021Covid-19: Requirements for travellers departing the United Kingdom
26 Feb 2021Covid-19: Entry Requirements for Travellers to China
22 Feb 2021Travel advisory for passengers with travel history to South Africa in the last 14 days
31 Jan 2021Covid-19: Advisory for customers travelling under the Reciprocal Green Lane arrangements
18 Dec 2020Singapore Airlines offers complimentary rebooking for new tickets
26 Jul 2019Advisory on emails, text messages, phone calls and phishing websites