Covid-19 Information Centre
Last updated 20 May 2022, 10:00hrs (GMT +8)
Whether you are planning to travel soon or have a booking that was affected by Covid-19, this page may have the additional information you need to help you book confidently and travel safely during this challenging time.
While the information reflected here is updated regularly, entry requirements may change at short notice and customers are advised to check the latest travel advisory issued by the relevant local authorities before their trip.
Know before you book
Flight schedules
Find out where we are scheduled to fly.
View flight schedules

Travel advisories
Check the entry requirements and border restrictions for your destination.
Check advisories

Pre-departure Covid-19 test locations
If you need to present a negative Covid-19 test result to enter your destination, make an appointment at a recognised clinic, hospital, or laboratory.
Find a test location near you
Transiting in Singapore
Learn about the transit experience, including lounge access and available transit hotel options.
Find out more

Keep your plans flexible
Enjoy the freedom to change your travel plans without a fee if you make a new booking by 31 July 2022. A fare difference may apply, depending on your fare conditions.
Find out more

Rebook with flight credits
Tickets issued on or before 15 March 2020 are eligible for flight credits. These credits may be used to book flights up till 31 December 2022.
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Find out more

Travel safely with us
Learn about the measures we have introduced to protect wellbeing throughout your journey.
Find out more
KrisFlyer Elite and PPS Club status extension
We will automatically extend KrisFlyer Elite and PPS Club statuses for memberships expiring from March 2022 through to February 2023. Find out more about other membership initiatives below.
PPS Club | KrisFlyer Elite
Flights cancelled by Singapore Airlines
Learn how you can rebook your flight or request for a refund.
Find out more
Assistance Request Form
Priority assistance will be given to travellers departing in the next 72 hours.
Contact our local offices
Customers are encouraged to try the variety of self-service options available prior to calling. These include our online Assistance Form and Manage Booking.
Popular FAQs