Service fees

Service fees

A nominal fee will be charged for certain ticket and membership-related changes. These can be paid in US dollars (or local currency equivalent), or with KrisFlyer miles for selected functions.

Where multiple changes and services are used online or offline, fees applicable are cumulative.

Additional service fee of USD 25 or 2,500 KrisFlyer miles will apply for the selected services rendered offline by any Singapore Airlines office or reservations hotline:

  • Redemption ticket bookings
  • Redemption ticket changes (including redepositing of miles for awards)
  • Redemption upgrades
  • KrisFlyer membership services, including updating of passport details, adding or changing Redemption Group Nominees

Offline service fees will be waived for transactions that cannot be performed online, and for all PPS Club members and supplementary cardholders.

Redemption ticket-related charges

The following fees will apply to tickets issued.

Fees for awards/upgrades issued



Change of date on Singapore Airlanes



Change of route, cabin class, award type or add a stopover on Singapore Airlines



Change of date, route, flight or carrier on partner airlines


Not Applicable

Redeposit of miles for award / upgrades*



Fees for awards/upgrades issued Economy Class Premium Economy Class Business Class First Class

No show fees**





*Subject to the validity of miles and award tickets / upgrades. Award tickets / upgrades must also be completely unused.

**The no-show fee applies in addition to any other applicable fee(s). For example, if you fail to show up for your Economy Saver award flight and request a refund, you will be charged a total of: US$100 + US$75 = US$175.
No change of route, cabin class or award type is allowed for partially-used tickets issued on Singapore Airlines.
No changes are allowed for partially-used tickets issued on partner airlines.

Payments made in local currency will be converted at the applicable exchange rate provided by Singapore Airlines.

Extend validity of expiring miles (fee per 10,000 miles or part thereof)

Services KrisFlyer Elite Silver Elite Gold

Extend for six months

1,200 miles or
USD 12

Not applicable

Not applicable

Extend for 12 months

Not applicable

1,200 miles or
USD 12

1,200 miles or
USD 12

Other services

Services KrisFlyer Elite Silver

Elite Gold, PPS Club,
Solitaire PPS Club

Change of redemption nominees

3,000 miles or
USD 30

1,500 miles or
USD 15


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