Help and FAQs
Covid-19 related support
Learn more about our latest support measures regarding Covid-19:
Complimentary Rebooking PolicySupport for KrisFlyer members (including miles and membership tier extension)Support for PPS Club members (including membership tier extension)Travel to SingaporeFlights cancelled by Singapore Airlines
For all other travel information regarding Covid-19, visit the Travel Information Centre.
Meal Selection can be done through Manage Booking on the Singapore Airlines website or on the SingaporeAir mobile app.
Yes, if you have a confirmed booking in Suites, First, Business and Premium Economy Class on our flights.
You may select your choice of main course from your flight’s menu. On selected routes, you may also select the featured set meals from the flight’s menu.
You may select Book the Cook or Special Meals within 4 months to your flight’s departure.
For pre-selection from the flight’s menu, this can be done within 7 days to your flight’s departure.
We offer Book the Cook for our Suites/First Class, Business Class and Premium Economy Class customers on selected routes.
Regardless of your cabin class, Special Meals are available whether it is for religious, dietary or allergy reasons. Special meals are also available for your young ones. All you need to do is make a request from our list of Special Meals.
Please head to https://www.singaporeair.com/en_UK/sg/flying-withus/dining/ to find out more.
You can only pre-select your meals on codeshare flights that Singapore Airlines operates.
There will be no payable fee if you select your meals through Manage Booking on the Singapore Airlines website or on the SingaporeAir mobile app
We will send you a confirmation e-mail with your meal details once you have successfully saved the request.
Yes, you can change your meal selection up to 24 hours before departure.
Yes, you may still choose from the flight’s menu. However, it will be subject to availability on board.
We apologise that due to the unforeseen circumstances, your meal selection may not be fulfilled due to operational reasons.
Yes, you will still be able to choose your meals on board.
No, unfortunately meal selection is only available for confirmed flight bookings. Waitlisted and reserved bookings are not applicable.