Singapore Airlines

Contact us

Travel Insurance Customer Service & Claims

Below are some useful contact details for your information:

Emergency medical assistance hotline

For emergency assistance, please call our 24-hour emergency assistance hotline at +60 (3) 2772 5594.

Dedicated customer service hotline

For insurance-related enquiries, or changes to your policy, please e-mail or call our customer service hotline at 1800 009 925.


For a list of frequently asked questions, please visit our FAQ page.

Filing a claim

Click here for detailed procedure for filing a claim online.

Travel insurance

Travel insurance

This insurance is underwritten by AIG Australia Insurance Limited, ABN 93 004 727 753 AFSL 381686. Copyright © 2019. All rights reserved.