Travel with ease of mind
Singapore Airlines values your entire travel experience. In partnership with AIG*, travel Insurance can be easily added to your itinerary on singaporeair.com.
Whether you’re on a business trip or a well-deserved family vacation, a second is all it takes for your trip to take an unexpected turn for the worse. If things go wrong while you’re traveling – from lost laptops to hospital visits – travel insurance will take care of you.
AIG Travel insurance on singaporeair.com is exclusively designed for Singapore Airlines passengers. AIG Travel insurance promises:
- Comprehensive coverage
- Dedicated & priority services for Singapore Airlines passengers
- Products & services provided by one of the world’s largest travel insurance service providers
- The convenience of hassle-free online booking
Travel insurance on singaporeair.com
Arranging travel insurance is simple and easy:
- You can add travel insurance to your itinerary while you are making your flight booking on singaporeair.com.
- You can also add travel insurance (any time before your departure date) by contacting us at (+632) 8 878 5400.
*This travel insurance product is underwritten by AIG Philippines Insurance, Inc.
AIG offers special rates on travel insurance to Singapore Airlines passengers. The insurance costs are calculated based on a number of factors, including your destination and the duration of your trip.
Traveling with an Infant? If you arrange travel insurance through singaporeair.com, your child will be covered for free if he/she is under 2 years of age and sharing a single airline seat with an adult passenger.
Summary of benefits
Full terms, conditions and exclusions can be found in here.
|Medical Expenses||Medical Expenses if you contract COVID-19 while traveling internationally (up to US$200,000).|
|Travel Cancellation||Travel Cancellation up to 60 days before departure for non-refundable travel and or accommodation expenses if you or your relative or travel companion contracts COVID-19 before your scheduled trip departure date.|
|Travel Curtailment||Travel Curtailment for non-refundable trip costs and additional travel expenses to return to Philippines if you or your relative or travel companion contract COVID-19 while traveling internationally.|
For one-way trips, the ONLY benefit available is Travel Cancellation and Travel Postponement.
How to file an insurance claim
Detailed procedures for filing a claim are included in our Notice of Claims Forms.
For COVID-19 related claims, please prepare the following documents:
Medical Expenses & Emergency Medical Evacuation & Repatriation
- Original hospital / medical bill(s) / receipt(s) / medical report stating diagnosis and the date of the injury/sickness commenced certified by a qualified medical practitioner
- Letter of referral from general practitioner for the medical treatment conducted by specialists, physiotherapists, etc.
Reimbursement of Travel Cancellation / Travel Curtailment
- Copy of original itinerary
- Documentation confirming trip cancellation
- Documentation confirming non-refundable/refunded amount
- Original receipt(s) showing any pre-paid costs or deposits made OR additional travel and/or accommodation expenses incurred after the commencement of the insured journey
- Medical certificate indicating diagnosis and reason that the insured is unfit for travel, if applicable
- Death certificate, if applicable
- Proof of relationship to the insured, if applicable
Reimbursement of Travel Postponement
- Original documentation / receipts indicating the additional travel and/or accommodation expenses incurred after the commencement of the insured journey
- Documentation from common carrier or travel agent indicating the reason for travel re-arrangement
- Documentation confirming non-refundable/refunded amount
For Philippine Originating Trips (shown in US Dollars):
This is only a summary of the insurance cover and the Policy is subject to conditions and exclusions in the Policy Wording. Values shown below are maximum amounts payable per Insured Person (in US Dollars).
Please note, not all Policy benefits and benefit amounts are shown below. In some cases sub-limits apply or the benefits may not be available to You. Please refer to the Policy Wording.
International coverage excludes Afghanistan, Burma, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Libya, Sudan or Syria.
24/7 Emergency Assistance
Round-the-clock trip assistance for medical emergencies provided by AIG.
Emergency Medical Expenses & Assistance Benefits
We cover your medical bills (up to US$100,000 for travel within Asia and up to US$200,000 for travel outside of Asia) if you get sick or encounter an accident while traveling abroad.
Overseas Hospital Income
This benefit provides daily cash payments if you’re confined in a hospital overseas.
Evacuation & Repatriation
This helps you get back home to your loved ones if something happens to you on your trip.
Compassionate Visit & Child Guard
These benefits help pay to have a loved one visit you or bring your child back home if you’re confined in a hospital overseas for an extended period.
Follow-up Treatment in the Philippines
Takes care of your follow-up medical treatment upon your return to the Philippines.
Personal Accident Benefit
This benefit will provide a lump sum cash payment if you suffer a fatal accident or a permanent disability due to an accident during your trip.
Public Transport Double Cover
For International Plans, this benefit doubles the lump sum cash payment if you suffer a fatal accident or permanent disability on a form of public transportation.
Travel Inconvenience Benefits
We offer a wide range of travel inconvenience benefits, including:
Travel Cancellation & Curtailment
This covers the non-refundable cost of your trip if you have to cancel or cut your trip short due to insurable reasons such as death in the family or serious injury.
This covers additional administrative charges required to reschedule your trip due to insurable reasons such as death in the family or serious injury.
This covers the unused portion of your trip if you are hospitalized overseas.
Covers the loss of, or damage to, your luggage while you are traveling overseas.
Compensates you financially for the time you spend on waiting for a re-scheduled Singapore Airlines flight.
Compensates you financially for the inconvenience of waiting for your delayed baggage and allows you to purchase your necessities while abroad or upon your return to the Philippines.
Assists you to arrange lost travel documents such as passports and entry visas.
Covers you against liability to third parties or damage to their property caused by your negligence.
Lifestyle & Value-Add Benefits
Our comprehensive policy also includes these additional benefits & services:
Covers damage or loss of golfing equipment and also covers your entertainment expense if you sink a hole-in-one!
Protects the contents of your home due to fire if it was left vacant for the full duration of your trip.
Rental Car Excess
Pays for the insurance excess of your rental car if you are involved in an accident.
Policy Wording and Benefit Table
The full terms and conditions of the AIG Travel Insurance policy for Singapore Airlines can be viewed or downloaded by clicking here.
You’ll need Adobe Acrobat to open this document.
Benefits Table in US Dollars
|Medical & Accident Dental Expenses Incurred Overseas||$200,000 (deductible $10)||$100,000(deductible $10|
|Medical Expenses Incurred in the Philippines||$5,000 (deductible $10)||$2,500(deductible $10)|
|Overseas Hospital Income
|Emergency Medical Evacuation||Actual Cost||Actual Cost|
|Hospital Visitation & Compassionate Visit||$2,500||$1,000|
|Child Protector||$2,500||Not Applicable|
|Accidental Death & Permanent Disablement||$80,000||$50,000|
|Public Transport Double Cover||Included||Not Applicable|
|Travel Cancellation & Travel Postponement||$5,000
|Travel Curtailment including Aircraft Hijacking & Travel Interruption||US$5,000
(Including Laptop Computer)
|Travel Delay/Flight Delay||$500
$50 per 6-hour delay
$50 per 6-hr delay
$75 per 8-hour delay
$75 per 8-hr delay
|Loss of Travel Documents||$2,000||$700|
|Personal Liability Abroad||$100,000||$50,000|
*This travel insurance product is underwritten by AIG Philippines Insurance, Inc. Copyright © 2019. All rights reserved.