Why are you introducing Elite Gold Rewards?
The introduction of Elite Gold Rewards reflects our ongoing efforts to enhance the KrisFlyer programme, aimed at delivering even more benefits and rewards to our valued members. Elite Gold Rewards are exclusively designed for our Elite Gold members, and aims to reward them with more perks the more they fly with Singapore Airlines and SilkAir. This scheme is introduced after review of the current programme and taking onboard feedback from our valued KrisFlyer Elite Gold members.
Are Elite Gold Rewards applicable to all KrisFlyer members? How do I qualify for Elite Gold Rewards?
With Elite Gold Rewards, KrisFlyer Elite Gold members will be able to enjoy even more benefits and rewards for their travel.
Elite Gold Rewards are applicable only to KrisFlyer Elite Gold members, whose current, Elite miles earned on Singapore Airlines and SilkAir flights meet the eligibility criteria.
KrisFlyer Elite Gold members will be able to enjoy even more benefits and rewards for their travel.
Can KrisFlyer Elite Silver earn Elite Gold Rewards as well?
Elite Gold Rewards are exclusive benefit for KrisFlyer Elite Gold members.
How can I track the Elite Gold Rewards I have / am going to attain?
To track your Elite Gold Rewards, KrisFlyer Elite Gold members may check the “Elite Gold Rewards” tab under your Account Summary when you log in to your KrisFlyer account on singaporeair.com.
How do I use Elite Gold Rewards? How do I apply an Elite Gold Reward to my booking?
Elite Gold Rewards may be used via the following channels:
(i) Self-service online at singaporeair.com.
- KrisFlyer Elite Gold members may log-in to their KrisFlyer account on singaporeair.com for more information on how to apply their Elite Gold Rewards to a flight booking. Simply select “Elite Gold Rewards” tab in your Account Summary on singaporeair.com.
- Terms and conditions governing the use of Elite Gold Rewards are available here.
(ii) KrisFlyer Membership Services
Can Elite Gold Rewards be used for bookings for my redemption nominees?
The Short-haul Advance Upgrade and Premium Economy Advance Upgrade Rewards may be used for bookings for your redemption nominees. The Double KrisFlyer miles Reward, however, may only be used for bookings for the principal KrisFlyer Elite Gold member.
How long are Elite Gold Rewards valid for? Can the validity of Elite Gold Rewards be extended?
Elite Gold Rewards are valid for one year from the issuance date. Please use your Elite Gold Reward by applying it to an eligible booking before the expiry date. We regret that we will not be able to extend the validity of the rewards.
Does that mean the flight to which I am applying my Elite Gold Reward, has to be completed before the expiry of the Elite Gold Reward?
Elite Gold Rewards may be applied to a flight date beyond its validity, as long as the application of the Elite Gold Reward was done before its expiry. Please click here for the terms and conditions governing the use of Elite Gold Rewards.
How can I check the expiry date of my Elite Gold Rewards?
KrisFlyer Elite Gold members may log in to their KrisFlyer account to check the validity of their Elite Gold Rewards. Simply select the “Elite Gold Rewards” tab in your Account Summary after logging in.
Are Elite Gold Rewards transferable?
Elite Gold Rewards are strictly non-transferable. However, you may use the Short-haul Advance Upgrade and Premium Economy Advance Upgrade Rewards for bookings for your redemption nominees.
Where can I find the terms and conditions governing the use of Elite Gold Rewards?
Terms and conditions governing the use of Elite Gold Rewards are available here.