Singapore Airlines

Travelling with pets

Travelling with assistance and emotional support dogs

Your assistance (e.g. guide, hearing) or emotional support dog is welcome to travel with you in our aircraft cabin without additional charge—as long as it complies with specific conditions, as well as the regulations of your departure, transit, or destination country.

For a smooth journey with your assistance or emotional support dog, prepare the required documentation well in advance and inform your local Singapore Airlines office at least 48 hours before your flight departs.

Flying with an assistance or emotional support dog

Required documentation

Restricted breeds



Flying with an assistance or emotional support dog

Assistance dogs are trained to perform certain tasks to assist persons with disabilities , while emotional support dogs are companion dogs that alleviate psychological disabilities. To fly with an assistance or emotional support dog, the dog must be at least 4 months old, be trained to obey commands, behave appropriately, and must not pose a direct threat to the health and safety of other customers.

During the flight
Smaller dogs (no larger than the size of a 2-year old child) may sit on your lap while larger dogs must sit on the cabin floor in front of the passenger seat. A moisture absorbent material must also be placed on the cabin floor underneath the dog at all times.

Additionally, all dogs:

- must not occupy a seat
- must be leashed or kept in a pet carrier at all times
- must not obstruct the legroom of other customers
- must not block the aisle or emergency exit

Unless your assistance or emotional support dog is of a restricted breed, a muzzle is not necessary. However, you are encouraged to have a muzzle with you.

Required documentation

To comply with animal import regulations and protect the health and safety of all our customers, we require documentation if you are travelling with assistance or emotional support dogs. You are also required to present the original documentation when checking in at the airport.

Do note that certain countries, including Singapore, do not recognise emotional support dogs. In such cases, the import regulations for emotional support dogs will differ from assistance dogs and may follow those for pet dogs.

  Required documentation 
Assistance dog
Trained to assist those with disabilities, such as guide dogs, hearing dogs and mobility assistance dogs.
❏ Import and/or export permits (subject to country-specific regulations)
Transshipment licence, if your dog is transiting through Singapore
❏ Veterinary health certificate
❏ Rabies vaccination letter
❏ Certification from a member organisation of the International Guide Dog Federation (IGDF) or Assistance Dogs International (ADI)
Emotional support dog
Companion dog that alleviates psychological disabilities
❏ Import and/or export permits (subject to country-specific regulations)
Transshipment licence, if your dog is transiting through Singapore
❏ Veterinary health certificate
❏ Rabies vaccination letter
❏ Signed statement from a licensed mental health professional no older than one year prior to your flight date stating:
- you have a mental or emotional disability recognised in the Diagnostic and Statistical Manual of Mental Disorders (DSM), and is under his or her professional care
- you need the emotional support dog for air travel and/or for activities at your destination
- licence information of the mental health professional (issue date, licence type, and jurisdiction and state where it was issued)
❏ A completed acknowledgement form


If your flight duration is more than 8 hours, you will have to provide additional documents to certify that your assistance or emotional support dog will not need to relieve itself on the flight, or that it can do so in a way that does not create a health or sanitation issue on the flight.

If your assistance or emotional support dog is of a restricted breed, you must provide additional documents regarding your dog's behaviour.

 

Restricted breeds

If your assistance or emotional support dog is of a restricted breed (including crosses) listed below, we will require additional documents regarding its behavior before we can accept your dog in the cabin. You must have a suitable muzzle available and your dog must also be harnessed and leashed throughout the flight.

The restricted breeds are as follows:

● Akita
● Boerboel
● Bull Terrier
● Doberman Pinscher
● Dogo Argentino
● Fila Brasileiro
● German Shepherd Dog, Belgian Shepherd Dog, East European Shepherd Dog
● Mastiffs, including Bull Mastiff, Neapolitan Mastiff, Cane Corso and Dogue De Bordeaux
● Perro De Presa Canario
● Pit Bull, including American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, American Bulldog
● Rottweiler
● Tosa

For more information, get in touch with your local Singapore Airlines office.

TEMPORARY SUSPENSION OF DOGS ENTERING U.S. FROM PLACES CLASSIFIED AS HIGH RISK FOR DOG RABIES

From 14 July 2021, the U.S. Centers for Disease Control and Prevention (CDC) will temporarily suspend importation of dogs from countries classified by the CDC as high risk for dog rabies. The suspension will also include dogs from a non-high-risk country that have a history of being in a high-risk country for rabies in the last six months. If you are travelling with an assistance dog or emotional support dog that has been in a country classified by CDC as high risk for dog rabies, you are required to apply for an exemption and hold a CDC Dog Import Permit to enter the United States.

Find out more here.