Singapore Airlines

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COVID-19 Assistance Request Form

Customers may use this form to request for a refund, make changes to their bookings (with rebooking fees waived), or submit a Covid-19 related query on their flights.
For travel information on Covid-19, please click here.

News alerts

29 Nov 2022

Relocation of SIA Operations to Terminal 1 of Paris Charles de Gaulle Airport

22 Nov 2022

SIA Group transit flights through Singapore

12 Nov 2022

Restrictions on carriage of duty-free alcohol, liquids, aerosols, and gels from Singapore to European Union destinations

03 Nov 2022

Advisory on phishing scams and good cybersecurity practices

24 Aug 2022

Update on mask-wearing policy on Singapore Airlines flights

22 Mar 2022

High Volume of Customers at SIA Service Centre in ION Orchard