Travel Information Centre

Last updated 31 July 2023, 18:00 (GMT +8)

Find out everything you need to know to book with confidence and travel safely.

Know before you book

Latest travel advisories
Travel advisories

Always check the latest travel advisory before your trip as entry requirements may change at short notice.

Check advisories

Transiting in Singapore
Transiting in Singapore

Learn about transiting and lounge access in Singapore Changi Airport. 

Travel safely with us
Travel safely and seamlessly 

Learn about our digital innovations and safety measures in place to ensure an easier, safer, and smoother journey for you.

Find out more

KrisFlyer Elite and PPS Club status extension
KrisFlyer Elite and PPS Club status extension

We will automatically extend KrisFlyer Elite and PPS Club statuses for memberships expiring from March 2022 through to February 2023. Find out more about other membership initiatives below.

PPS Club    |    KrisFlyer Elite

Assistance Request Form
Other booking-related assistance

If you are unable to make changes via Manage Booking or if your flights were redeemed or upgraded using miles, send us your booking change or refund request through the Assistance Request Form.

Assistance Request Form

Popular FAQs

If my flight was cancelled can I get a refund?



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