At Singapore Changi Airport

Check-in at Changi Airport


Keep your travel stress-free by arriving at the airport early. Our guidelines will ensure that you depart on time.


At a glance

  • Special assistance check-in
  • SilverKris Lounge check-in

Which counter should I proceed to?


At Singapore Changi Airport, customers holding confirmed flight bookings on Singapore Airlines may check-in from 48 hours to 40 minutes before flight departure with their baggage. 

For Terminal 2, our check-in counters open at 0430 hours and close at 0140 hours.
For Terminal 3, our check-in counters open at 0430 hours and close at 0200 hours.

Opening and Closing of counters are subject to changes in flight schedules.

You may call  +65 6223 8888 for assistance, if the counters are closed.



 Class of travel

Terminal 2 

Terminal 3 

First Class
Solitare PPS Club members

First Class Check-in Reception


or Row 1

First Class Check-in Reception


or Row 6

Business Class
Qualified PPS Club members

Row 1

Row 6

KrisFlyer Elite Gold
Star Alliance Gold
Premium Economy Class

Row 1

Row 7

Economy Class

 Row 2

Row 3

Economy Class
(Self Checked-in)

 Row 3

Row 4

Group Travel

Row 4

Row 7

Special Assistance

   Row 2 (Counter 12)

Row 4 (Counter 1)



Special Assistance check-in counter


At Singapore Changi Airport, special assistance counters are available for the following passengers

  • Families with infants or toddlers
  • Expectant mothers
  • Passengers with reduced mobility
  • Passengers with disabilities
  • Unaccompanied minors

Our ground staff will gladly render any assistance you may need after you have checked-in. For further information on special assistance, please click here.


SilverKris Lounge check-in


Suites, First, and Business Class passengers travelling from Singapore with a confirmed reservation on Singapore Airlines and without checked baggage, can also check-in from the comfort of our SilverKris Lounge. All you need to do is to obtain a stamp endorsement on your ticket from Terminal 2 Row 4, Terminal 3 Row 6 or the First Class Check-in Reception, and present your ticket at the entrance of Immigration.

This service is available daily from 5.30 am until the departure of the last flight of the day.

Suites and First Class passengers may also check-in using our First Class Check-in Reception facility available at both Terminal 2 and 3. To find out more, click here.