Singapore Airlines

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Suspension Of Service To Vancouver

14 January 2009 - Singapore Airlines will suspend indefinitely its three-times-weekly service between Singapore and Vancouver, via Seoul. The last flight will be on 25 April 2009.

 

The decision to suspend service is most regrettable, as Singapore Airlines has served Canada for over 20 years. However the economic conditions and performance on the route has been badly affected by the global economic downturn. The reduction is part of Singapore Airlines continuing commitment to ensure capacity is best matched with demand in the current economic conditions.

 

Arrangements are being made to notify those customers affected by the change, and to offer them alternative travel solutions. Customers currently holding tickets issued prior to today for Singapore Airlines flights after 25 April 2009 between Singapore and Vancouver, or Seoul and Vancouver, will be eligible for a refund, without penalty or fee, for unused travel.

 

For additional information and travel rerouting, customers should contact their travel agent, or if they booked online, their local Singapore Airlines office.

 

Singapore Airlines will continue to serve Canada via its existing schedule of 42 weekly flights between Singapore and its North American gateways – San Francisco, Los Angeles and Houston, as well as both Newark and JFK Airports in New York; then onwards to Canadian cities using the services of its Star Alliance partner airlines in North America. In addition, Singapore Airlines offers codeshare services on Air Canada to Toronto and Montreal from European gateways.

MEDIA CONTACT

Media personnel are welcome to get in touch with our Public Affairs Department at public_affairs@singaporeair.com.sg