KrisFlyer Million Miles Draw with Mastercard Terms and Conditions (“Terms and Conditions”)

 

 

  1. This lucky draw ("Lucky Draw") is organised by Singapore Airlines Ltd ("SIA") and is governed by these Terms and Conditions.
  2. KrisFlyer members residing in United Arab Emirates, Bangladesh, Cambodia, France, Hong Kong, India (except Tamil Nadu), Indonesia, Malaysia, Maldives, Myanmar, Philippines, Republic of Ireland, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Portugal, Taiwan, United Kingdom, US (except Florida, New York, and Rhode Island), aged 18 years or above at the time of entry (“Eligible Members”) who have carried out a Qualifying Transaction (defined below) are eligible to enter into the Lucky Draw. Eligible Members include existing KrisFlyer members and new KrisFlyer members who have enrolled during the Promotion Period (defined below).

     

  3. A “Qualifying Transaction” is a purchase of an air ticket which fulfils all the criteria set out below:
    1. The booking must comprise of Singapore Airlines operated flights, or mixed itineraries containing at least one Singapore Airlines operated flight, with a ticket serial number beginning with 618.
    2. The ticket must only be purchased on singaporeair.com or the SingaporeAir Mobile App. Tickets purchased through KrisFlyer Membership Services, SIA Ticket Offices, travel agents or any other channels will not be considered as a Qualifying Transaction;
    3. The ticket must be purchased entirely with cash using a valid Mastercard credit/debit card. Fully or partially redeemed, infant, complimentary and industry discounted tickets will not be considered as a Qualifying Transaction;
    4. The ticket must be purchased during the period from 1 February 2024 (0000hrs, GMT+8) to 10 February 2024 (2359hrs, GMT+8), both dates inclusive ("Promotion Period");
    5. The ticket must be for travel from 1 July 2024 (0000 hrs, GMT+8) to 30 November 2024 (2359 hrs, GMT+8) (“Travel Period”) for all destinations; and
    6. The KrisFlyer member’s KrisFlyer membership number must be submitted in their flight booking.
  4. In order to participate in the Lucky Draw, Eligible Members must:
    1. make one or more Qualifying Transactions; and
    2. submit this online form with their full name, KrisFlyer membership number and booking reference number(s) for their Qualifying Transaction(s) by 11 February 2024 (2359 hrs, GMT+8).

    Eligible Members who have fulfilled the conditions in this Clause 4 shall each be referred to as a “Participant”, and collectively, the “Participants”.1

  5. Each Participant will be entitled to one chance in the Lucky Draw per Qualifying Transaction, regardless of the amount spent in the Qualifying Transaction.
  6. SIA will randomly select three (3) winners (each, a “Winner”, and collectively, the “Winners”) from the Participants.
  7. The Winners will receive the prizes set out in the table below (each a “Prize”, and collectively, the “Prizes”). The names of the Winners will be drawn in ascending order of the Prizes, as set out in the table below i.e., 3rd Prize Winner will be drawn first, and the 1st Prize Winner will be drawn last.
     
    Prize Prize Details Validity Period
    1st 1,000,000 KrisFlyer miles 1 Year
    2nd 500,000 KrisFlyer miles 1 Year
    3rd 250,000 KrisFlyer miles 1 Year

    1In addition, NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN for Participants residing in the United States. A purchase will not increase your chances of winning. Eligible Participants may request an alternative entry into the Lucky Draw at no cost by mailing a request to enter to Singapore Airlines, 222 N. Pacific Coast Hwy. STE. 1600, El Segundo, CA 90245 with their full name, address, and email address.
  8. Prizes have no cash value. The odds of winning a Prize depend on the total number of entries received.

  9. The selection of the Winners will be conducted randomly by means of a computerised system on 19 February 2024 at 25 Airline Road Singapore 819829 (between 1400 hrs and 1800 hrs, GMT+8) (or such other date, address and time as SIA may determine at its own discretion without prior notice). The selection of the Winners will be witnessed by an external auditor appointed by SIA at its sole discretion.

  10. SIA will notify each Winner via the email address registered with each Winner’s KrisFlyer membership profile within seven (7) after determination of the results. Each Winner will be required to return a signed letter of acceptance in such form as SIA may prescribe via email to SIA within twenty-eight (28) days from the date on which the notification email is sent, failing which, the Prize will be forfeited.

  11. The results of the Lucky Draw will be published within seven (7) days after determination of the results on the KrisFlyer 25th Anniversary Promotions website (available at https://www.singaporeair.com/plan-travel/promotions/global/kf/kf-promo/kf-25/).

  12. All decisions by SIA, in respect of all matters relating to the Lucky Draw, including the choice of Winner(s) shall be final.
  13. The Prize will be credited to the Winner’s KrisFlyer account within fourteen (14) days after the entire itinerary on the ticket purchased in the relevant Qualifying Transaction has been completed, failing which, the Prize will be forfeited.
  14. The Prizes are valid for a period of 1 year from the date on which it is credited to the Winner’s KrisFlyer account, following which it shall expire, and no extensions of the validity of the Prize(s) will be permitted. For the avoidance of doubt, any Prize awarded (including any part thereof) which has not been used by the end of such validity period will expire and shall be deemed null and void.
  15. Each Participant is only permitted to register one (1) KrisFlyer membership account in his/her name. Any fraudulent or duplicate KrisFlyer accounts, including the original KrisFlyer account held by such Participants, will be suspended, and the relevant Participant shall be disqualified from the Lucky Draw, at SIA's sole and absolute discretion.
  16. KrisFlyer miles can be used to redeem eligible flights on Singapore Airlines, Scoot, or their partner airlines, and/or for purchases on non-airline partners (such as KrisShop, KrisFlyer vRooms and via Kris+) in accordance with the applicable terms and conditions as set out below:
    1. The use of KrisFlyer miles to redeem an air ticket is subject to seat availability at the time of reservation or ticket issuance and must be used in accordance with the terms and conditions of the KrisFlyer programme, (available online at https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/).
    2. The use of KrisFlyer miles to redeem merchandise on KrisShop (available online at https://www.krisshop.com/en/) is subject to stock availability at the time of purchase and must be used in accordance with the terms and conditions of the KrisFlyer programme, and the terms of use of the KrisShop website (available online at https://www.krisshop.com/en/page/platform-and-sale-terms).
    3. The use of KrisFlyer miles to redeem hotel stays or car rentals on KrisFlyer vRooms (available online at https://www.krisflyervrooms.com) is subject to room/car availability at the time of booking and must be used in accordance with the terms and conditions of the KrisFlyer programme, and the terms of use of the KrisFlyer vRooms website (available online at https://krisflyervrooms.com/shopping/terms).

    4. The use of KrisFlyer miles to redeem shopping, dining, wellness services via the Kris+ app must be used in accordance with the terms and conditions of the KrisFlyer programme, and the relevant Kris+ partners (available online at www.krisplus.com).
    5. The use of KrisFlyer miles to redeem for activities and experiences on Pelago must be used in accordance with the terms and conditions of the KrisFlyer programme, and terms of use of Pelago (available online at https://pages.pelago.co/en-sg/terms-of-use/).
  17. The Prizes cannot be exchanged or redeemed for cash.
  18. Transfer of the Prize from a Winner’s KrisFlyer account to another KrisFlyer member’s account is not permitted.
  19. Each Winner is responsible for all applicable taxes (including but not limited to, federal, state, local and/or income) in connection with the Prize (as the case may be).
  20. Unless otherwise specified, SIA is not responsible for and will not bear any and all expenses and ancillary costs which may be incurred in the participation in the Lucky Draw.
  21. By participating in the Lucky Draw, each Participant:
    1. agrees that any and all personal data he/she submits (including his/her name, KrisFlyer membership number, contact number and email address) may be collected, used, disclosed or otherwise (collectively, “Processed”) by SIA for the purposes of facilitating the Lucky Draw, including to communicate with the winners on the Prizes. All collection, use, disclosure and processing of the Participants' personal data by SIA shall be in accordance with SIA's Privacy Policy (available online at https://www.singaporeair.com/en_UK/privacy-policy).
    2. agrees to comply with and be bound by these Terms & Conditions, SIA’s conditions of use of its website, SIA’s Privacy Policy and the KrisFlyer Terms and Conditions (available online at https://www.singaporeair.com/en_UK/ppsclub_krisflyer/termsconditions-kf/). Non-compliance with or breach of any of these SIA Terms & Conditions may result in the Participant being disqualified at any stage of the Lucky Draw, and any prizes won may be forfeited, withheld, withdrawn or reclaimed, at SIA's sole and absolute discretion.
  22. Participation in the Lucky Draw is voluntary. To opt out of the Lucky Draw, Eligible Members and Participants may contact KrisFlyer Membership Services at KF_contact@singaporeair.com.sg.

  23. All decisions by SIA, in respect of all matters relating to the Lucky Draw, including the choice of Winners shall be final. SIA reserves the right to verify the eligibility of Participants, vary these terms and conditions, terminate, or otherwise amend this Lucky Draw without prior notice at its sole and absolute discretion. The demise of a Participant automatically disqualifies his/her entry.
  24. To the extent permitted under applicable law, SIA will not be responsible or liable for any consequences that any Participant may suffer (including without limitation any damage, loss, injury or disappointment) by entering the Lucky Draw or the Winner’s acceptance of any Prize.
  25. Employees of SIA, their immediate families, affiliates, subsidiaries, related agencies, principal sponsors, and suppliers associated with this Lucky Draw are not eligible to participate in the Lucky Draw. Corporations and other artificial persons are not eligible to participate in the Lucky Draw.
  26. For enquiries, please submit a request via the KrisFlyer/PPS Club feedback form (at https://www.singaporeair.com/feedback-form/).
  27. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore and shall be subject to the exclusive jurisdiction of the Singapore courts.
  28. SIA reserves the right to vary these Terms & Conditions, terminate or otherwise amend this Lucky Draw without prior notice, and at its sole and absolute discretion. All decisions made by SIA, in respect to any matter relating to this Lucky Draw, shall be final. SIA is not responsible for (1) Lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in the Lucky Draw, or by any technical or human error that may occur in the processing of entries; (2) Any printing or typographical errors in any materials associated with the Lucky Draw; or (3) Any error in the operation or transmission, theft, destruction, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the Internet or at any website.
  29. SIA reserves the right to verify the eligibility of participants. The death of a participant automatically disqualifies his/her entry.

  30. Participants are advised to obtain independent legal advice at their own expense before participating in the Lucky Draw. SIA will not be responsible for any consequences that any participant may suffer (including without limitation any damage, loss, injury or disappointment), or that results in an infringement of any law or regulation, by entering the Lucky Draw or the participant’s acceptance of any prize.

  31. By participating in the Lucky Draw, participants agree to release, discharge, and hold harmless SIA, its respective parents, affiliates, subsidiaries, advertising and promotion agencies, and other individuals engaged in the development or execution of this Lucky Draw, from any liability, claims, losses, and damages arising out of or relating to their participation in this Lucky Draw or the acceptance, use, misuse, or possession of any prize received in this Lucky Draw. The foregoing includes, without limitation, any claim for personal injury, property loss or damage, or any other claimed damages arising in any way in connection with the Lucky Draw. Additionally, SIA may use the winner’s name, image or likeness in any manner and in any medium (including social media) for its promotional purposes without additional compensation, except where prohibited by law, and SIA may be required to disclose the winner’s address to state regulatory authorities.

  32. Decisions of Sponsor on all matters related to the Lucky Draw are final and binding. Sponsor reserves the right to cancel or modify the Lucky Draw for any reason, including but not limited to, in the event the Lucky Draw is compromised by a virus, non-authorized human intervention, tampering, public health crisis, governmental action, or other causes beyond the reasonable control of Sponsor which corrupt or impair the administration, security, fairness, integrity or proper operation of the Lucky Draw as determined by Sponsor, in its sole discretion. Should the Lucky Draw be terminated prior to the stated expiration date, Sponsor reserves the right to award the Prizes based on the entries received before the termination date.

  33. Sponsor reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected, if the individual fails to comply with any requirement of participation or with any provision in these Official Rules, if the individual’s behavior or communication at any point is disruptive, may or does cause damage or to any person, property, or reputation of Sponsor, or is otherwise not in accordance with all applicable laws and generally accepted social practices as determined in Sponsor’s sole discretion. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE OPERATION OF THIS PROGRAM MAY BE A VIOLATION OF CRIMINAL & CIVIL LAWS. SPONSOR RESERVES THE RIGHT TO DISQUALIFY AND/OR SEEK DAMAGES FROM ANY INDIVIDUAL MAKING ANY SUCH ATTEMPTS TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.

  34. These Terms and Conditions will be posted on SIA’s website at [https://www.singaporeair.com/plan-travel/promotions/global/kf/kf-promo/kf-25/ ] during the Promotion Period.