Australia
Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared.
Singapore Airlines offers two travel insurance products, including one that is integrated with the purchase of your airfare, to allow you to choose coverage that best suits your needs. We’ve partnered with Allianz Global Assistance, an emergency medical assistance provider, to ensure you have support and care when travelling.
Add Singapore Airlines Integrated Travel Insurance via Manage Booking
To make purchasing as easy as possible, when booking your flights online through Singapore Airlines, you can easily add travel insurance as part of your ticket purchase by entering a few additional details.
Please note that this product is not eligible for travellers over 75 years old at the time of purchase and may not be suitable for those with pre-existing medical condition(s). To understand if this product is right for you, please refer to the Integrated Travel Insurance Product Disclosure Statement.
If you have already purchased your tickets without travel insurance, you can still add it via Manage Booking by clicking the ‘Add Travel Insurance’ button below.
Purchase Singapore Airlines Travel Insurance for passengers with pre-existing medical conditions and/or are above 75 years old
If you are seeking travel insurance that will consider cover for pre-existing medical conditions*, or have a traveller who is over 75 years old at the time of purchasing your insurance, or you wish to purchase an annual travel insurance policy, our non-integrated travel insurance may be the right option for you.
*Terms, conditions, exclusions, limits and applicable sub-limits apply. Please refer to the Product Disclosure Statement for full details. The TMD is available here.
To purchase the non-integrated travel insurance product, click the ‘Get a Quote’ button below to purchase this separately to your flight tickets.
Features and Benefits
Singapore Airlines Travel Insurance offers these benefits and features:
- 24/7 emergency assistance
If you need help while travelling, Australian based case managers are here for you 24/7, with registered nurses and doctors available.
- Simple online claims process
If something happens while you are travelling, making a claim is simple with the insurer's online claims portal. You can make a claim online while you are still travelling or when you return.
- Make updates with ease
Easily update contact details, travel dates and destinations online before you travel, by logging into your policy manager portal
Travel Insurance Customer Service & Claims
24/7 emergency assistance
Call emergency services immediately if your condition is life threatening.
Call us as soon as you can on:
+61 7 3305 7499 (overseas)
1800 010 075 (within Australia)
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
Customer support
If you have any questions or need to make changes to your travel insurance policy, you can:
- Email us at travelinsurance@allianz-assistance.com.au
- Call us on 1800 672 010
Weekdays 8.00am to 7.00pm AEST
Sat 8.00am to 5,00pm AEST
Claims
To make a new claim or to check the status of an existing claim, head to the claims portal.
Travel insurance
Singapore Airlines Limited ABN 52 001 056 195 AR 1296533 arranges this insurance as authorised representative for AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance (AGA). AGA issues and manages travel insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Terms, conditions, exclusions, limits and applicable sub-limits apply. Singapore Airlines Limited, Allianz and AGA do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Therefore, you should consider whether the advice is appropriate for you. Before making a decision, please consider the relevant Product Disclosure Statement below:
- For Singapore Airlines Integrated Travel Insurance - PDS
- For Singapore Airlines Travel Insurance - PDS
The Target Market Determinations are available at www.allianzpartners.com.au/policies. Singapore Airlines Limited and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing. the Product Disclosure Statement. Singapore Airlines Limited and AGA receive a commission which is a percentage of the premium you pay for a policy - ask us for further details prior to purchasing.