Flights from Hangzhou (HGH) to New Zealand

Yes, meals are served on flights from Hangzhou to New Zealand. On these medium- and long-haul Airbus A350-900 services, you can enjoy in-flight dining with a choice of main courses inspired by regional flavours, along with appetisers and desserts suited to the time of day. Special meals are available to pre-order for a range of dietary needs. On eligible sectors and in selected cabins, Book the Cook allows you to reserve your preferred main course before departure. A full beverage service is offered, including juices, soft drinks, hot drinks, and a curated selection of wines and spirits, as well as the signature Singapore Sling on most flights.

Flights between Hangzhou and New Zealand follow the weight concept for checked baggage. In Economy Class, you can typically check in baggage up to 25kg. In Premium Economy Class, the allowance is usually up to 35kg. In Business Class, the allowance is generally up to 40kg. For cabin baggage, you are usually allowed one piece in Economy Class and Premium Economy Class, and two pieces in Business Class, each within specified size and weight limits. Please refer to your ticket or our website for the exact allowances that apply to your booking.

Wi-Fi is available on most Singapore Airlines flights from Hangzhou to New Zealand once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; if you are travelling in Economy Class or Premium Economy Class, please ensure your membership number is added to your booking at least 1.5 hours before departure. Non-members and additional usage can be supported through paid plans. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On flights from Hangzhou to New Zealand, you can travel in Business Class and Economy Class between Hangzhou and Singapore, and in Business Class, Premium Economy Class, and Economy Class between Singapore and Auckland or Christchurch. Cabin configurations may vary slightly by route and aircraft, but all offer comfortable seating and personal entertainment screens.

In Economy Class, you can expect a seat pitch of about 32 inches with up to 19 inches of seat width. In Premium Economy Class on the Singapore–New Zealand sectors, seats offer around 38 inches of pitch and up to 20 inches of width, along with enhanced recline. In Business Class on the Airbus A350-900, you have a fully flat bed with direct aisle access in a seat designed for both work and rest. Cabin layouts may vary slightly between aircraft operating different sectors, but all maintain generous legroom within their class.

Yes, Singapore Airlines provides lounge access to eligible passengers at layover airports on connections to New Zealand. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport.

Most journeys from Hangzhou to New Zealand connect via Singapore Changi Airport, which is designed for a comfortable and engaging transit. For shorter layovers, you can enjoy landscaped indoor gardens, relaxation areas, showers, dining options, and extensive shopping within the terminals. With a longer connection, you may join one of the airport’s free transit programmes when available, or simply unwind at a quiet lounge or transit hotel. Your time at the airport is more than just a wait — it is an integral part of your journey.

Hangzhou follows China Standard Time (UTC+8). Auckland and Christchurch observe New Zealand Standard Time (UTC+12) and move to New Zealand Daylight Time (UTC+13) in the warmer months. This means New Zealand is typically 4 hours ahead of Hangzhou during standard time, and 5 hours ahead during daylight saving, which generally runs from late September to early April.

Yes, your baggage will typically be checked through to your final destination in New Zealand when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner-operated onward flights, a through-check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to New Zealand, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.