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Secure your KrisFlyer account with a password

sms iconONE-TIME PASSWORD REQUIRED  
 

We are unable to process your request due to a technical problem. We apologise for any inconvenience caused.

As part of our ongoing efforts to safeguard your account, you must replace your numeric PIN with a complex password. You will not be able to access your account if you do not create a password.

Start by authenticating your identity with a one-time password (OTP) sent to your registered mobile number or email.

1OTP VERIFICATION 2Create Password 3Success

Enter One-Time Password (OTP)

We're unable to send you an OTP via SMS right now. You can choose to receive the OTP via e-mail instead.
An SMS with your OTP has been sent to you.
sms

We've sent an OTP to your mobile number

Resend OTP
clear clear
The OTP you've entered is incorrect.Please try again.
Request another OTP in

Opt to send OTP by e-mail instead

Need to update your contact details? Call KrisFlyer Membership Services.
1OTP VERIFICATION 2Create Password 3Success

Enter One-Time Password (OTP)

We're unable to send you an OTP via Email right now. You can choose to receive the OTP via mobile instead.
An e-mail with your OTP has been sent to you.
email

We've sent an OTP to your e-mail address
@

Resend OTP
clear clear
The OTP you've entered is incorrect.Please try again.
Request another OTP in

Opt to send OTP by text message instead.

Need to update your contact details? Call KrisFlyer Membership Services.
1OTP VERIFICATION 2Create Password 3Success

Create your password

 

We are unable to process your request due to a technical problem. We apologise for any inconvenience caused.

Your password needs to be 8 to 16 characters long, and must contain an uppercase character (A-Z), a lowercase character (a-z), and a number(0-9).

1OTP VERIFICATION 2Create Password 3Success

Password created

Remember to use your new password to access your KrisFlyer account in future.

Your 6-digit PIN will now be your phone PIN, which you can use to verify your identity when you call KrisFlyer Membership Services.



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You will not be able to access your KrisFlyer account if you do not create password.




Update your contact details

You do not have a mobile number or email address registered with us.

As part of our ongoing efforts to safeguard your account, you must replace your numeric PIN with a complex password.

To do so, please call KrisFlyer Membership Services to update your profile with contact details for two-factor authentication (2FA) verification.