Singapore Airlines

Contact us

Customer service and claims

Below are some useful contact details for your information:

Emergency medical assistance hotline

For emergency assistance, please call our 24-hour Emergency Assistance Hotline at +44 (0) 1273 747 602. 

 

 

Dedicated customer service hotline

For insurance-related enquiries, or changes to your policy, please e-mail (siauk@aig.com) or call our Customer Service Hotline at 0333 300 0150.

For a list of frequently asked questions, please visit our FAQ Page

 

 

How to File a Claim

For claims related enquiry, please email us at uk.claims@aig.com or call our Customer Service Hotline at 0330 123 3126.

For emergency assistance, please call our 24-hour emergency assistance hotline at +44 (0) 1273 747 602.
Travel insurance

Travel insurance

This insurance is provided by Singapore Airlines and underwritten by AIG Europe Limited. Singapore Airlines is an appointed representative of AIG Europe Limited.

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