Flights from Siem Reap (SAI) to Hangzhou (HGH)

In-flight Dining
You will be served meals on both the Siem Reap–Singapore and Singapore–Hangzhou sectors, with menus designed to suit the time of day and flight length in Business Class and Economy Class.

Special Meals
We offer a variety of special meals on this route, which you can request in advance through our website or your booking agent so we can cater to your specific dietary needs.

Book the Cook
Eligible Business Class customers on the Singapore–Hangzhou sector can pre-select from a wider range of main courses with our Book the Cook service, adding an extra level of personal choice to your dining experience.

Beverage Service
A selection of hot and cold drinks, including juices, soft drinks, tea, coffee, and alcoholic beverages, is served on board, and our signature Singapore Sling is available during your flight.

For flights between Siem Reap and Hangzhou, the weight concept applies. Checked baggage allowances are: Economy Class (25kg for Lite/Value fares, 30kg for Standard/Flexi fares) and Business Class (40kg). Each checked bag must not exceed 32kg. Cabin baggage allowances are: Economy Class (1 piece, up to 7kg) and Business Class (2 pieces, each up to 7kg). Your exact allowance is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available once the aircraft is above 10,000 feet on Singapore Airlines services between Siem Reap, Singapore, and Hangzhou. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On both the Boeing 737-8 MAX and Airbus A350-900, Economy Class offers a 32-inch seat pitch with up to 19-inch seat width, providing comfortable legroom for the journey. Business Class features a fully flat bed with generous personal space and direct aisle access on the Airbus A350-900, and spacious reclining seats designed for added comfort on the Boeing 737-8 MAX.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Siem Reap but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

If you have a longer layover at Singapore Changi Airport, you can join an official transit tour into the city, which typically requires several hours of connection time and sufficient buffer for immigration and security. This offers a relaxed way to see highlights before returning to the terminal.

For shorter layovers, staying airside at Changi Airport is very comfortable, with themed gardens, rest zones, art installations, and family-friendly play areas spread across the terminals. You can also freshen up with shower facilities or consider a short-stay airport hotel room if you prefer more privacy.

Dining and shopping options are extensive, ranging from quick snacks to full-service restaurants and a wide variety of retail outlets. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Siem Reap follows Indochina Time, which is UTC+7 and does not observe daylight saving time. Hangzhou follows China Standard Time, which is UTC+8 and also does not observe daylight saving time. This means Hangzhou is 1 hour ahead of Siem Reap throughout the year.

Yes, your baggage will typically be checked through to Hangzhou Xiaoshan International Airport when flying from Siem Reap via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Siem Reap–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Siem Reap–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.