Flights from Hangzhou (HGH) to Europe

Yes, Singapore Airlines serves meals on flights from Hangzhou to Europe, including the sector from Hangzhou to Singapore and the onward long haul flight. You can expect thoughtfully designed menus with a choice of main courses and snacks tailored to the time of day.
We also offer a range of special meals that can be requested in advance to suit different dietary needs. On selected routes and in premium cabins, you can use our Book the Cook service from Singapore to pre order specific main courses.
Throughout the journey, a full beverage service is available, including juices, soft drinks, tea, coffee, and a selection of wines and spirits. You can also enjoy our signature Singapore Sling on board selected flights.

On flights between Hangzhou in China and destinations in Europe such as the United Kingdom, a weight based baggage allowance generally applies. The exact allowance depends on your cabin class and your KrisFlyer or partner frequent flyer status. For Economy Class and Premium Economy Class, you can usually check in a generous total weight of checked baggage, with a separate cabin baggage allowance. First Class and Business Class guests enjoy a higher checked baggage allowance, plus cabin baggage. As allowance details can vary by ticket type and route, we recommend checking your e ticket or our website for the precise limits that apply to your booking.

Wi-Fi is available on most Singapore Airlines flights from Hangzhou to Europe once the aircraft reaches above 10,000 feet. KrisFlyer members enjoy free and unlimited Wi-Fi; if you are travelling in Economy Class or Premium Economy Class, please ensure your membership number is added to your booking at least 1.5 hours before departure to enjoy this benefit. Non members and additional users can purchase Wi-Fi plans on board. The connection is suitable for messaging apps, email, and basic web browsing, but it does not support video streaming, video calls, or large file transfers.

Across the journey from Hangzhou to Europe, you can travel in Economy Class, Premium Economy Class, Business Class, or First Class, depending on the aircraft and sector. The Airbus A350-900 services offer Economy Class, Premium Economy Class on many long haul sectors, and Business Class. The Boeing 777-300ER services provide Economy Class, Premium Economy Class, Business Class, and First Class on the long haul segments between Singapore and cities such as London, Frankfurt, Zurich, and Paris. Cabin configurations may differ between routes, so some sectors may not offer every cabin class.

In Economy Class on flights from Hangzhou to Europe, you can expect a seat pitch of about 32 inches and up to 19 inches of seat width, giving you space to relax on long journeys. Premium Economy Class offers a larger seat with around 38 inches of pitch and up to 20 inches of width, along with extra recline and leg support on sectors where it is available. In Business Class, seats convert into fully flat beds, and every seat provides direct aisle access for greater comfort and privacy. First Class on Boeing 777-300ER services also features a fully flat bed and a spacious seat. Cabin layouts and availability may vary by route, but these are the typical measurements across our long haul fleet.

Yes, Singapore Airlines provides lounge access to eligible passengers at layover airports on connections to Europe, including Singapore Changi Airport. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport.

Most flights from Hangzhou to Europe connect via Singapore Changi Airport, which is designed to make transit time comfortable and engaging. For longer layovers, you can consider the free city tour offered to eligible transit passengers, giving you a glimpse of Singapore between flights. For shorter connections, it is best to stay airside and enjoy Changi’s amenities, such as indoor gardens, rest areas, children’s play zones, and a wide choice of dining. If you prefer quiet time, you can relax in a lounge, visit a transit hotel, or find a calm seating zone near your next departure gate. Your time at the airport is more than just a wait — it is an integral part of your journey.

Hangzhou follows China Standard Time (UTC+8), while many European destinations observe different time zones and daylight saving. The United Kingdom operates on Greenwich Mean Time (UTC+0) in winter and British Summer Time (UTC+1) typically from late March to late October, so it is usually 8 hours behind Hangzhou in winter and 7 hours behind in summer. Countries such as Germany, Italy, Spain, Belgium, Denmark, Switzerland, France, and the Netherlands use Central European Time (UTC+1) in winter and Central European Summer Time (UTC+2) from around late March to late October, making them normally 7 hours behind Hangzhou in winter and 6 hours behind in summer. Turkey, including Istanbul, generally follows Turkey Time (UTC+3) year round without seasonal change, so it is usually 5 hours behind Hangzhou.

Yes, your baggage will typically be checked through to your final destination in Europe when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner operated onward flights, a through check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to Europe, subject to your ticket conditions and availability. When booking, you can search for multi city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.