Flights from Surabaya (SUB) to Hanoi (HAN)

In-flight Dining
You will be served meals on both the Surabaya to Singapore and Singapore to Hanoi sectors, with menus designed to reflect regional flavours and offer satisfying options at appropriate times of day.

Special Meals
We offer a range of special meals that can be requested in advance, helping you dine comfortably according to your specific dietary needs or preferences. Please place your request before the cut-off time shown during booking or in Manage Booking.

Book the Cook
On eligible sectors and in selected cabins, our Book the Cook service lets you pre-select main courses from an extended menu before you fly. This gives you additional choice and peace of mind, knowing your preferred dish has been reserved for you.

Beverage Service
A selection of hot and cold beverages is served on board, including juices, soft drinks, tea, and coffee. You can also enjoy our signature Singapore Sling during your flight, alongside a curated range of other alcoholic and non-alcoholic drinks.

For flights between Surabaya and Hanoi, the weight concept applies. For checked baggage, Economy Class customers may check 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares. Business Class customers may check up to 40kg. Each checked bag must not exceed 32kg.

For cabin baggage, Economy Class customers may bring 1 piece up to 7kg. Business Class customers may bring 2 pieces, each up to 7kg. The final allowance for your trip is confirmed on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Surabaya to Hanoi once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class members must add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On both the Surabaya to Singapore and Singapore to Hanoi sectors, Economy Class offers a seat pitch of around 32 inches, with seat widths of up to 19 inches, giving you space to sit back and relax. Business Class features fully flat beds with generous personal space and direct aisle access, allowing you to rest or work in comfort for the entire journey.

All sectors between Surabaya and Hanoi offer a choice of Business Class and Economy Class. You can enjoy a consistent cabin experience whether you are flying on the Boeing 737-8 MAX between Surabaya and Singapore or on the Airbus A350-900 between Surabaya and Singapore and onwards to Hanoi.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

At Singapore Changi Airport, you can enjoy themed gardens, quiet rest areas, and extensive shopping and dining, all within easy reach of your gate. For longer layovers of around 5.5 hours or more, you may consider joining one of the airport’s official transit tours into the city, subject to eligibility and timing.

Shorter layovers can be comfortably spent exploring the terminals, relaxing in seating zones, or refreshing at paid lounges or airport hotels. Children’s play areas, art installations, and curated retail make the time pass quickly. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

When departing from Surabaya, eligible Singapore Airlines customers may use the Concordia Premier Lounge at Surabaya Juanda International Airport. Access is determined by your cabin class or frequent flyer status, and our airport staff can guide you to the correct facility after check-in.

During your layover at Singapore (SIN), eligible passengers may be invited to the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin class and KrisFlyer or Star Alliance status. Our ground staff at Singapore Changi Airport will direct you to the appropriate lounge.

Surabaya follows the Asia/Jakarta time zone, which is UTC+7, and Hanoi follows the Asia/Ho_Chi_Minh time zone, also UTC+7. Neither city observes daylight saving time, so there is no time difference between Surabaya and Hanoi at any time of the year.

You will depart from Surabaya Juanda International Airport (SUB), connect at Singapore Changi Airport (SIN), and arrive at Noi Bai International Airport (HAN) serving Hanoi. All sectors are operated by Singapore Airlines, providing a coordinated journey across the two flights.

Your transfer time in Singapore is built into your ticket and is designed to be sufficient for a smooth connection between terminals. We recommend proceeding directly to your next gate, then exploring nearby shops or facilities once you have confirmed your departure information on the screens.

On arrival at Noi Bai International Airport, you will follow signs for immigration, baggage reclaim, and customs. We recommend keeping your travel documents and arrival details easily accessible. For local transport and payment options, it is best to check current information with official airport counters or your hotel before you travel.

We recommend arriving at Surabaya Juanda International Airport at least 2 to 3 hours before your scheduled departure to Singapore. This gives you time for check-in, security, and immigration, and allows a more relaxed start to your journey before connecting onwards to Hanoi.