Assistance Request Form
We understand customers have had their travel plans disrupted due to Covid-19 and global border restrictions. We are here to help.
If you purchased a Singapore Airlines ticket directly from us or had your flights cancelled by us, you may use the form below for assistance. This includes customers who redeemed tickets using miles or who paid for their tickets using a mix of cash and miles.
Please select the option that best suits your needs below.
All other customers who booked through a travel agency or partner airline, are requested to contact them directly for assistance.