Flights from London (LON) to Medan (KNO)

In-flight Dining
You will be served meals tailored to the time of day on the long-haul London to Singapore sector, with a variety of dishes inspired by global and Asian flavours. On the shorter Singapore to Medan sector, a suitable meal or snack service is provided depending on the flight timing.

Special Meals
We offer a range of special meals to meet various dietary needs on the London to Singapore sector and, in many cases, on the connecting flight to Medan. These should be requested in advance through our website or your travel agent before departure.

Book the Cook
Eligible customers in selected premium cabins on the London to Singapore sector can use our Book the Cook service to pre-order from an enhanced menu. This service is available from London and offers additional choice beyond the standard in-flight menu.

Beverage Service
A selection of hot and cold drinks is available throughout your journey, including juices, soft drinks, tea, and coffee. You can also enjoy our signature Singapore Sling on board, along with a curated range of wines and other beverages.

For flights between London and Medan, the weight concept applies. Checked baggage allowances are: Economy Class, 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares; Premium Economy Class, 35kg; Business Class, 40kg; Suites and First Class, 50kg. Each checked bag must not exceed 32kg. Cabin baggage allowances are: Economy Class and Premium Economy Class, 1 piece up to 7kg; Suites, First Class, and Business Class, 2 pieces, each up to 7kg. Your exact allowance will be shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from London to Medan once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class members should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the London to Singapore sector, Economy Class offers a 32-inch pitch with up to 19-inch seat width, Premium Economy Class offers a 38-inch pitch with up to 20-inch seat width, and Business Class seats convert into fully flat beds with direct aisle access. First Class or Suites, where available, feature fully flat beds and enhanced space and privacy. On the Singapore to Medan sector, Economy Class offers a 32-inch pitch with up to 19-inch seat width, and Business Class provides a larger seat that converts into a reclined bed or deep recline, designed for added comfort on the shorter flight.

From London to Singapore, you can travel in Economy Class, Premium Economy Class, Business Class, and either First Class on the Boeing 777-300ER or Suites on the Airbus A380-800, depending on the specific service. From Singapore to Medan, the Boeing 737-8 MAX offers Business Class and Economy Class.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

If you have a longer layover at Singapore Changi Airport, you can join an official transit tour of the city, which typically requires a minimum layover of around 5.5 to 6 hours. For shorter connections, staying airside gives you access to gardens, rest areas, showers, and a wide range of dining and shopping. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

At London Heathrow, eligible customers may use the SilverKris Lounge (First Class) or SilverKris Lounge (Business Class) before departing for Singapore. At London Gatwick, eligible customers may access the No 1 Lounge. During your layover at Singapore Changi Airport, eligible travellers may have access to The Private Room, SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin and frequent flyer status.

London follows Greenwich Mean Time (GMT, UTC+0) roughly from late October to late March, and British Summer Time (BST, UTC+1) from late March to late October. Medan operates on Western Indonesia Time year-round (UTC+7). This means Medan is 7 hours ahead of London during GMT, and 6 hours ahead during BST.

Visa requirements depend on your nationality, length of stay, and purpose of travel. We recommend checking the latest entry rules with the relevant embassy or consulate, or your local authorities, before you book and again before you fly, as regulations can change.

When you arrive in Medan, you will go through immigration, baggage claim, and customs before entering the public arrivals area. Signage is provided in multiple languages, and you will find options for ground transport, information counters, and basic services such as mobile connectivity and refreshments in the terminal.

For flights from London to Medan via Singapore, we recommend arriving at the airport at least 3 hours before your scheduled departure time. This allows enough time for check-in, security checks, and reaching your departure gate comfortably.