Flights from New Zealand to Hangzhou (HGH)

Yes, on flights from New Zealand to Hangzhou you can enjoy Singapore Airlines' in-flight dining, starting with a choice of main courses inspired by Asian and international flavours, along with appetisers and desserts on longer sectors. You can request special meals in advance to suit many dietary needs. On eligible cabins and routes, Book the Cook lets you pre-order selected main dishes before departure. Throughout the flight, a full beverage service is available, including juices, soft drinks, hot drinks, and a selection of wines and spirits, as well as our signature Singapore Sling on many flights.

Flights between New Zealand and China use the weight-concept checked baggage allowance. In Economy Class, you usually have at least 25kg of checked baggage; in Premium Economy Class, at least 35kg; and in Business Class, at least 40kg. All cabins include a cabin baggage allowance, typically one main carry-on plus a small personal item, within size and weight limits. Exact allowances depend on your ticket type and KrisFlyer status, so please check your booking for details.

Wi-Fi is available on most flights from New Zealand to Hangzhou once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members, including those in Economy Class and Premium Economy Class who add their membership number at least 1.5 hours before departure. Non-members can purchase access plans. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

From New Zealand to Hangzhou, you can travel in Business Class, Premium Economy Class, or Economy Class, depending on the sector. The New Zealand–Singapore sectors offer Business Class, Premium Economy Class, and Economy Class, while the Singapore–Hangzhou sectors offer Business Class and Economy Class, so your cabin choices may differ between legs of the journey.

In Economy Class, you can expect about a 32-inch seat pitch with up to 19-inch seat width. Premium Economy Class offers around a 38-inch seat pitch with up to 20-inch seat width for added comfort. In Business Class, you enjoy a fully flat bed with direct aisle access on Airbus A350-900 aircraft. Cabin layouts can vary slightly by route, but these standards apply across services from New Zealand to Hangzhou.

Yes, Singapore Airlines provides lounge access to eligible passengers at layover airports on connections from New Zealand to Hangzhou. Eligibility is based on your class of travel or KrisFlyer and Star Alliance status, determined by the flight departing the layover airport. Other options such as purchasing a day pass are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport.

Most journeys from New Zealand to Hangzhou connect via Singapore Changi Airport, which offers gardens, quiet rest areas, play zones, and a wide choice of shopping and dining. For longer layovers, you can join a free transit tour into the city if your timings allow. For shorter connections, staying airside to enjoy the terminals, showers, and relaxation spaces is usually most convenient. Your time at the airport is more than just a wait — it is an integral part of your journey.

Auckland and Christchurch follow New Zealand Standard Time (UTC+12) and New Zealand Daylight Time (UTC+13, roughly late September to early April). Hangzhou follows China Standard Time (UTC+8) year-round. This means Hangzhou is 4 hours behind New Zealand during standard time and 5 hours behind during New Zealand daylight saving time.

Yes, your baggage will typically be checked through to Hangzhou when flying via the layover airport on a single booking with Singapore Airlines, provided both flight segments are under the same booking reference (PNR), the connection is under 24 hours, and, for partner-operated onward flights, a through-check agreement is in place.

You may be able to plan a stopover at the layover city on your journey to Hangzhou, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.