Flights from Penang (PEN) to Auckland (AKL)

In-flight Dining
On the Penang to Singapore sector and the onward Singapore to Auckland sector, you will be served meals appropriate to the time of day, with complimentary dining in all cabins so you can stay refreshed throughout the journey.

Special Meals
We offer a range of special meals on this route to meet specific dietary needs. These should be requested in advance through our website or your booking agent so we can have your preferred option loaded on your flight.

Book the Cook
Eligible customers in premium cabins on the Singapore to Auckland sector can pre-select from an expanded menu using our Book the Cook service, choosing main courses ahead of their flight for a more personalised dining experience.

Beverage Service
A selection of hot and cold drinks is available throughout the flight, including juices, soft drinks, teas, and coffees. Our signature Singapore Sling is also available on board, adding a classic touch to your journey.

For flights between Penang and Auckland, the weight concept applies. Checked baggage allowances are as follows: Economy Class passengers have 25kg on Lite and Value fares, and 30kg on Standard and Flexi fares; Premium Economy Class passengers have 35kg; Business Class passengers have 40kg. Each checked bag must not exceed 32kg. For cabin baggage, Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg, while Business Class passengers may bring 2 pieces, each up to 7kg. Your final allowance will be shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights from Penang to Auckland once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class passengers should add their membership number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The connection is suitable for messaging, email, and basic browsing, but does not support video streaming, video calls, or large file transfers.

On both the Boeing 737-8 MAX between Penang and Singapore and the Airbus A350-900 between Singapore and Auckland, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width. Premium Economy Class on the Airbus A350-900 provides a 38-inch seat pitch with up to 20 inches of seat width. Business Class on both sectors features a fully flat bed with every seat offering direct aisle access on the Airbus A350-900 and a spacious recline with enhanced comfort on the Boeing 737-8 MAX.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Penang but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

In Singapore (SIN), eligible customers may be invited to use lounges such as the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or the KrisFlyer Gold Lounge, depending on cabin and status.

Singapore Changi Airport is well suited to both short and longer layovers. For transit times of around 5.5 hours or more, you can join one of the airport’s free city tours, which offers a brief introduction to Singapore’s highlights without needing to plan your own route.

If you prefer to stay airside, you can explore themed gardens, quiet rest areas, and family-friendly zones, or simply stretch your legs along the spacious terminals. There are also showers, snooze areas, and airport hotels where you can freshen up or rest between flights.

With abundant dining and shopping options, as well as clear signage and efficient security, your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Penang follows Malaysia Time, which is UTC+8 all year and does not observe daylight saving time. Auckland follows New Zealand Standard Time (UTC+12) from roughly April to September, making Auckland 4 hours ahead of Penang. During New Zealand Daylight Time (UTC+13), from roughly late September to early April, Auckland is 5 hours ahead of Penang.

Yes, your baggage will typically be checked through to Auckland Airport when flying from Penang via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Penang–Singapore and Singapore–Auckland) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Auckland is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Penang–Auckland trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.