Does Singapore Airlines fly direct from Surabaya to Hangzhou?

Singapore Airlines does not operate a nonstop flight from Surabaya to Hangzhou. Instead, travellers can enjoy a smooth 1-stop connection via Singapore (SIN), with convenient layovers at Singapore (SIN).

How long is the flight from Surabaya to Hangzhou?

The flight time from Surabaya to Hangzhou typically ranges from around 7h 35m to 7h 40m in the air, plus the duration of your layover at Singapore. Your total journey time will vary depending on the specific connection you choose at Singapore.

What is Singapore Airlines flight schedule between Surabaya and Hangzhou?

Singapore Airlines operates three daily flights from Surabaya to Hangzhou via Singapore. You can check our latest schedule for flight times and frequency.

Which aircraft does Singapore Airlines use on flights from Surabaya to Hangzhou?

On the Surabaya to Singapore sector, Singapore Airlines operates the Airbus A350-900 and the Boeing 737-8 MAX. From Singapore to Hangzhou, flights are operated by the Airbus A350-900, offering a consistent, modern wide-body experience on the longer sector.

Why fly from Surabaya to Hangzhou with Singapore Airlines?

On this route, we combine thoughtful service with modern cabins, so you can relax from Surabaya to Hangzhou with a smooth connection in Singapore. Our teams are on hand throughout your journey to ensure a calm and well-organised experience. Dining on board is paired with a wide range of in-flight entertainment, including movies, television, and music to suit different tastes. Our crew are trained to anticipate your needs, whether you are travelling for business, study, or leisure. Across the Surabaya–Singapore and Singapore–Hangzhou sectors, you can choose between Economy Class and Business Class, both offering comfortable seating and carefully designed cabin layouts. This lets you tailor your journey to your preferred balance of space, privacy, and value. Your layover at Singapore Changi Airport adds to the experience with efficient transfers, clear wayfinding, and calm seating areas. You can enjoy facilities, shopping, and dining between flights, making a flight with us truly A Great Way to Fly.

What cabin classes are available on Singapore Airlines flights from Surabaya to Hangzhou?

On flights from Surabaya to Singapore, Singapore Airlines offers Economy Class and Business Class on both the Airbus A350-900 and the Boeing 737-8 MAX. On the onward Singapore to Hangzhou sector, the Airbus A350-900 also features Economy Class and Business Class, giving you consistent cabin choices across the journey.

Which Surabaya airports can I fly from to reach Hangzhou with Singapore Airlines?

Singapore Airlines flights to Hangzhou depart from Juanda International Airport in Surabaya (SUB), with convenient same-day connections via Singapore to Hangzhou.

Does Singapore Airlines offer meals on Surabaya–Hangzhou flights?

In-flight Dining On this route via Singapore, you will be served complimentary meals and snacks in Economy Class and Business Class, tailored to the time of day and sector length, so you can stay comfortable and refreshed throughout the journey. Special Meals We offer a variety of special meals to meet different dietary needs on the Surabaya–Singapore and Singapore–Hangzhou sectors. These should be requested in advance through our website or your booking agent so we can have them ready on board. Book the Cook Eligible Business Class customers on selected sectors of this route may pre-order from our Book the Cook service, choosing from an extended menu designed by our culinary partners. This allows you to confirm your preferred main course before you fly. Beverage Service A selection of hot and cold drinks is available on all sectors, including juices, soft drinks, tea, and coffee. Our signature Singapore Sling is also served on board, alongside other beverages, so you can enjoy a distinctive taste of our heritage during your flight.

What is the baggage allowance for Surabaya to Hangzhou?

For flights between Surabaya and Hangzhou, our weight-concept baggage policy applies. In Economy Class, checked baggage allowances are 25kg for Lite and Value fares, and 30kg for Standard and Flexi fares. Business Class customers enjoy a 40kg checked baggage allowance. Each checked bag must not exceed 32kg. For cabin baggage, Economy Class customers may bring 1 piece up to 7kg, while Business Class customers may bring 2 pieces, each up to 7kg. The final baggage allowance for your journey is shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Is Wi-Fi available on Singapore Airlines flights from Surabaya to Hangzhou?

Wi-Fi is available on board once the aircraft is above 10,000 feet on eligible Singapore Airlines services between Surabaya, Singapore, and Hangzhou. It is free and unlimited for KrisFlyer members; Economy and Premium Economy members should add their membership number to the booking at least 1.5 hours before departure. Non-members can purchase Wi-Fi plans on board. The connection is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers, so you can stay connected while keeping the network stable for everyone.

What is the legroom on Singapore Airlines flights from Surabaya to Hangzhou?

On both the Surabaya–Singapore and Singapore–Hangzhou sectors, Economy Class seats offer a 32-inch pitch with up to 19-inch seat width, providing comfortable legroom for the journey. Business Class offers a fully flat bed with generous personal space and direct aisle access on these services. Specific seat layouts and configurations may vary slightly between the Airbus A350-900 and the Boeing 737-8 MAX operating the Surabaya–Singapore sector, but you can expect consistently modern cabins and considered ergonomics in both classes.

Does Singapore Airlines provide lounge access for layovers in Singapore?

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available. Eligible customers may be able to access the SilverKris Lounge (First Class), SilverKris Lounge (Business Class), or KrisFlyer Gold Lounge at Singapore Changi Airport, depending on cabin and status. Lounge Access Eligibility Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status. Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class. The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Surabaya but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

How should I spend my layover in Singapore when flying to Hangzhou?

Singapore Changi Airport offers extensive facilities, so even short layovers are comfortable with gardens, relaxation areas, and a wide choice of dining and shopping. For moderate layovers, you can explore themed zones, take a shower, or rest in quiet spaces between flights without leaving the terminal area. For longer layovers of around 5.5 hours or more, you may consider the official transit tour options when available, allowing you to see highlights of Singapore while your onward boarding pass remains ready. Always check the latest requirements, timings, and eligibility before planning to leave the airport. If you prefer to stay airside, there are transit hotels and snooze areas where you can rest, along with entertainment and family-friendly spaces. Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

What is the time difference between Surabaya and Hangzhou?

Surabaya follows the Asia/Jakarta time zone (UTC+7) throughout the year and does not observe daylight saving time. Hangzhou follows the Asia/Shanghai time zone (UTC+8), also without daylight saving time. This means Hangzhou is 1 hour ahead of Surabaya at all times of the year.

Will my baggage be checked through from Surabaya to Hangzhou?

Yes, your baggage will typically be checked through to Hangzhou Xiaoshan International Airport when flying from Surabaya via Singapore on a single booking with Singapore Airlines. Through-Check Conditions For your bags to be sent directly to your final destination, the following general conditions must be met: Single Itinerary: Both flight segments (Surabaya–Singapore and Singapore–Hangzhou) must be under the same booking reference or PNR. Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight. Partner Airlines: If your onward flight from Singapore to Hangzhou is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

Can I break my journey in Singapore when flying from Surabaya to Hangzhou?

You may be able to plan a stopover in Singapore on your Surabaya–Hangzhou trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.

Flights from Surabaya (SUB) to Hangzhou (HGH)

About Hangzhou

Discover Hangzhou

Why visit Hangzhou?
Hangzhou is known for its calm lakeside scenery, leafy hills, and historic streets that blend with a modern tech-driven city. You can expect a relaxed pace around West Lake balanced by vibrant districts filled with cafés, galleries, and contemporary architecture.

What to expect
The city centres on the shores of West Lake, where promenades, gardens, and scenic viewpoints shape everyday life. Beyond the waterfront, you will find bustling commercial areas, tea-growing hills, and waterways that link Hangzhou to the wider Yangtze River Delta, giving the city both charm and energy.

Plan your trip
Hangzhou works well as a standalone escape or as part of a wider journey through eastern China. Fast rail and road links make it a useful base for exploring nearby cities, while its calm green spaces and well-developed infrastructure provide a gentle introduction to the region.

Top sights in Hangzhou

West Lake

Stroll or cycle around this iconic lake to enjoy causeways, pavilions, and classic views of Hangzhou’s gentle hills.

Leifeng Pagoda

Climb or ride the lift to the upper platforms of this lakeside pagoda for sweeping views over West Lake and the city skyline.

Lingyin scenic area

Wander forested paths, dramatic cliffs, and historic stone carvings in one of Hangzhou’s most atmospheric green areas.

Dragon Well tea fields

Head into the nearby hills to walk among neatly terraced tea bushes and sample freshly brewed local green tea.

Grand Canal waterfront

Explore sections of the ancient canal lined with warehouses, bridges, and converted riverside promenades.

Hefang Street

Browse traditional shopfronts along this restored street, where you can find snacks, handicrafts, and nostalgic architecture.

Xixi Wetland Park

Take a boat or follow boardwalks through this protected wetland of waterways, reeds, and small islands on the edge of the city.

Qianjiang New Town

Visit this modern riverside district for striking contemporary buildings, night-time light shows, and broad open plazas.

Experience Hangzhou’s everyday rhythm

Getting around
Hangzhou’s metro network is the fastest way to cover longer distances between the lakefront, business districts, and transport hubs. Buses and taxis fill the gaps, while shared bicycles are ideal for moving along West Lake’s paths. Walking remains the best way to explore compact historic streets.

Local life & culture
Around West Lake you will see residents enjoying slow walks, photography, and quiet moments by the water, especially in the early morning and evening. In neighbourhoods such as Hefang Street and the Grand Canal area, restored buildings house studios, teahouses, and small museums that showcase the city’s creative side.

Where to unwind
Parks around the lake, Xixi Wetland Park, and the tea hills outside the centre all offer an easy escape into greenery. Sunrise and late afternoon are particularly pleasant for lakeside walks, while evening brings cooler air and reflections of the city lights on the water.

A taste of Hangzhou

Street food & local specialties
Hangzhou cuisine is known for light, delicate flavours that highlight fresh river fish, seasonal vegetables, and local tea. Around Hefang Street and small lanes near West Lake, you will find snack stalls and simple eateries serving comforting noodles, dumplings, and classic local dishes.

Casual & modern dining hubs
Shopping districts and new commercial areas offer many casual restaurants where you can try regional Chinese dishes alongside international flavours. Food courts and mid-range venues often present menus designed for sharing, so you can sample several plates with friends or family in one meal.

Signature & scenic dining
For something memorable, choose a restaurant with views of West Lake or the Qiantang River, where large windows frame the changing light through the day. Refined dining rooms in hotels and lakefront venues focus on carefully prepared Hangzhou dishes, ideal for special occasions or relaxed, unhurried evenings.

Retail therapy in Hangzhou

Malls & lifestyle hubs
Central Hangzhou has modern shopping malls that bring together international labels, local designers, cinemas, and dining under one roof. These complexes are popular meeting places, offering air-conditioned comfort and easy access to services and entertainment in the same location.

Markets & local crafts
For smaller shops and local finds, head to areas around Hefang Street, the Grand Canal, and older commercial streets near the lake. Here you can look for tea, textiles, and craft items from independent makers, as well as everyday boutiques that reflect current urban trends.

Evening retail scene
After dark, illuminated streets around major malls and pedestrian zones stay lively with late-opening stores and cafés. Some older quarters set up a more relaxed night-time scene with stalls and small shops. Public transport and taxis make it straightforward to reach these areas in the evening and return to your hotel.

Best time to visit Hangzhou

Spring bloom (March to May, shoulder season)
Spring in Hangzhou is mild and fresh, with average temperatures around 15–22°C (59–72°F). Flowers around West Lake and in the parks begin to open, creating soft colours and pleasant walking conditions, while light layers are usually enough for most days.

Summer greenery (June to August, peak season)
Summer brings warm, humid weather, with typical temperatures of 26–32°C (79–90°F). Trees and hills around the city are at their greenest, and longer daylight hours give you more time to enjoy boat rides, evening walks by the water, and indoor attractions during the hottest part of the day.

Autumn colours and winter calm (September to February, low season)
From autumn into winter, temperatures gradually range from 20–26°C (68–79°F) in September and October to around 5–10°C (41–50°F) in the coldest months. Cooler air, changing leaves, and quieter sights create a calm atmosphere, ideal for relaxed strolls and extended teahouse visits.