Singapore Airlines

Contact us

Contact us

Here are the contact details that you need to know for your travel insurance policy:


Emergency Medical Assistance

For emergency assistance, please call our 24-hour Emergency Assistance Hotline at +64 9 359 1645

Dedicated Customer Service 

For insurance-related enquiries, or changes to your policy, please e-mail or call our Customer Service Hotline 0800 466 319

For a list of frequently asked questions, please visit our extensive FAQ Page

How to File a Claim

To download the claim form, please click here.

Travel insurance

Travel insurance

This travel insurance product is underwritten by AIG Insurance New Zealand Limited.