24 hour service, 7 days a week

*Charges may apply on above toll free number if calling is from outside the USA

You can send your feedback or enquiry through our online forms

24 hour service, 7 days a week

You can send your feedback or enquiry through our online forms

Both the office and check-in counters are currently closed as flights are not operating due to COVID-19.

IAH airport office is an Operations and Administrative office only.

For ticketing or reservations enquiries, please call

+1 ((833) 727-0118* (toll free within the USA)

*Charges may apply if calling is from outside the USA

George Bush Intercontinental Airport

Terminal - D
3700 North Terminal
Suite 115
Houston, TX 77032
USA

To submit your feedback or enquiry through our online form

By Mail:

222 North Pacific Coast Highway, Suite 1600
El Segundo, CA 90245
USA

By Phone:
+1 (833) 727-0118*

*Charges may apply if calling is from outside the USA

Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.

12:00 pm to 7:00pm, 7 days a week

Singapore Airlines Air Cargo
c/o Integrated Airline Services (IAS)
19175 Lee Rd. Suite 300
Humble, Texas 77338
USA

24 hour service, 7 days a week

*Charges may apply on above toll free number if calling is from outside the USA

You can send your feedback or enquiry through our online forms

24 hour service, 7 days a week

You can send your feedback or enquiry through our online forms

17:00 to 23:00 Daily

LAX airport office is an operations and administrative office only.

For ticketing or reservations enquiries, please call
+1 (833) 727-0118* (toll free within the USA)

*Charges may apply on above toll free number if calling is from outside the USA

Tom Bradley International Terminal
380 World Way, Suite 3336B
Los Angeles, CA 90045
USA

To submit your feedback or enquiry through our online form

By Mail:

222 North Pacific Coast Highway, Suite 1600
El Segundo, CA 90245
USA

By Phone:

+1 (833) 727-0118* (toll free within the USA)

*Charges may apply if calling is from outside the USA

Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.

Central Baggage Services
380 World Way
Los Angeles, CA 90045
USA

6:30am - 12:30am, 7 days a week

+1 (310) 417-8628

6181 W. Imperial Hwy
Los Angeles, CA 90045
USA

24 hour service, 7 days a week

*Charges may apply on above toll free number if calling is from outside the USA

You can send your feedback or enquiry through our online forms

24 hour service, 7 days a week

You can send your feedback or enquiry through our online forms

JFK:  09:00 to 22:30 Daily
Airport office of JFK is only an operation and administrative office.

For ticketing or reservations enquiries, please call
+1 (833) 727-0118* (toll free within the USA)

*Charges may apply on above toll free number if calling is from outside the USA

EWR: Both the office and check-in counters are currently closed as flights are not operating due to COVID-19.

JFK

Terminal 4, A Concourse - Room 262.045
John F. Kennedy International Airport
Jamaica, New York 11430
USA

EWR

Terminal B-2 Satellite, Room B2-1-211
Newark Liberty International Airport
Newark, NJ 07114
USA

To submit your feedback or enquiry through our online form

Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.Washington, D.C. 20590

By Mail:

222 North Pacific Coast Highway, Suite 1600
El Segundo, CA 90245
USA

By Phone:

+1 (833) 727-0118* (toll free within the USA)

*Charges may apply if calling is from outside the USA

If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.

You can also call airline baggage services at +1 866 767 2247 (24 hours).

JFK International Airport
Building 73
Jamaica, NY 11430
USA

24 hour service, 7 days a week

*Charges may apply on above toll free number if calling is from outside the USA

You can send your feedback or enquiry through our online forms

24 hour service, 7 days a week

You can send your feedback or enquiry through our online forms

14:30 to 23:00 Daily

SFO airport office is an Operations and Administrative office only.

For ticketing or reservations enquiries, please call
+1 (833) 727-0118* (toll free within the USA)

*Charges may apply on above toll free number if calling is from outside the USA

San Francisco International Airport
Suite I-4-031
San Francisco, CA 94125
USA

To submit your feedback or enquiry through our online form

By Mail:

222 North Pacific Coast Highway, Suite 1600
El Segundo, CA 90245
USA

By Phone:

+1 (833) 727-0118* (toll free within the USA)

*Charges may apply if calling is from outside the USA

Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.

14:30 - 23:00

7 days a week

San Francisco International Airport
Suite I-4-031
San Francisco, CA 94125
USA

+1 (650) 821-2405

Sales and Customer Service:
Mon - Fri: 09:00 - 18:00
Sat        : 09:00 - 17:00

Operations:
Mon -Sun: 17:00 - 02:00

24 hour service, 7 days a week

*Charges may apply on above toll free number if calling is from outside the USA

You can send your feedback or enquiry through our online forms

24 hour service, 7 days a week

You can send your feedback or enquiry through our online forms

Both the office and check-in counters are currently closed as flights are not operating due to COVID-19.

SEA airport office is an Operations and Administrative office only.

For ticketing or reservations enquiries, please call
+1 (833) 727-0118* (toll free within the USA)

*Charges may apply on above toll free number if calling is from outside the USA

Seattle Tacoma International Airport
17801 International Blvd., Room A6006AM, Mezzanine Level
Seattle, WA 98158
USA

To submit your feedback or enquiry through our online form

By Mail:

222 North Pacific Coast Highway, Suite 1600
El Segundo, CA 90245
USA

By Phone:

+1 (833) 727-0118* (toll free within the USA)

*Charges may apply if calling is from outside the USA

Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address:

Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave., S.E.Washington, D.C. 20590

If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.

• Flight Operation Days (Tue, Thur, Sat, Sun) :
  0430 LT to 1300 LT
• Non-flight Operation Days (Mon, Wed, Fri)   :
  0800 LT to 1630 LT

17801 International Blvd, PMB #123
Seattle, WA 98158
USA