Contact us
Contact Us
For urgent help, or if you're flying within the next 72 hours, call your local Singapore Airlines office to speak to a representative. PPS Club members can request for a PPS Connect callback via the SingaporeAir mobile app.
Send us a message online
To request for special assistance, resolve baggage issues, or get your questions answered, the best way to reach us is to use the contact form.
Get in touch with us
Simply select a location for the address and contact information of any local Singapore Airlines or SilkAir office across the globe.
Houston
Ticketing & Reservations Email | us_reservations@singaporeair.com.sg |
Using TTY/TDD device (for hearing impaired) | +1 (800) 742-3333* (toll free within USA) |
Telephone | +1 (800) 742-3333* (toll free within USA) |
Fax | +1 (310) 615-0373 |
Operating hours | 24 hour service, 7 days a week *Charges may apply on above toll free number if calling is from outside the USA |
Feedback or enquiry | To submit your feedback or enquiry through our online form |
Telephone | +1 (312) 843-5333 |
Fax (Singapore) | +65 6789 8777 |
Operating hours | 24 hour service, 7 days a week |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Telephone | +1 (281) 982 7168 |
Flight Information | www.singaporeair.com |
Operating hours | 12:00 - 19:30 IAH airport office is an Operations and Administrative office only. For ticketing or reservations enquiries, please call +1 (800) 742-3333* (toll free within the USA) *Charges may apply if calling is from outside the USA |
Address | George Bush Intercontinental Airport Terminal - D |
Electronic Submission | To submit your feedback or enquiry through our online form |
By Mail or By Telephone | By Mail: 222 N. Sepulveda Blvd. Ste 1600 By Phone: *Charges may apply if calling is from outside the USA |
By US Department of Transportation | Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address: |
Lost or Damaged Baggage | cbsiah@hallmark-aviation.com |
Telephone | +1 (866) 767-2247 ext 3 for SQ |
Baggage Tracer System | If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris. |
Operating hours | 12:00 pm to 7:00pm, 7 days a week |
Email (Export) | SQEXPORT@IAS.com |
Email (Import) | SQIMPORT@IAS.com |
Telephone (Export & Import) | +1 (281) 821-3121 |
Fax (Export & Import) | +1 (281) 821-0157 |
Address | Singapore Airlines Air Cargo |
Los Angeles
Ticketing & Reservations Email | us_reservations@singaporeair.com.sg |
Using TTY/TDD device (for hearing impaired) | +1 (800) 742-3333* (toll free within the USA) |
Telephone | +1 (800) 742-3333* (toll free within the USA) |
Fax | +1 (310) 615-0373 |
Operating hours | 24 hour service, 7 days a week *Charges may apply on above toll free number if calling is from outside the USA |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Telephone | +1 (312) 843-5333 |
Fax (Singapore) | +65 6789 8777 |
Operating hours | 24 hour service, 7 days a week |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Telephone | +1 (310) 647-6144 or +1 (310) 647-6145 |
Flight Information | www.singaporeair.com |
Operating hours | 06:00 to 18:00 Daily LAX airport office is an operations and administrative office only. For ticketing or reservations enquiries, please call *Charges may apply on above toll free number if calling is from outside the USA |
Address | Tom Bradley International Terminal |
Electronic Submission | To submit your feedback or enquiry through our online form |
By Mail or By Telephone | By Mail: 222 N. Sepulveda Blvd. Ste 1600 By Phone: +1 (800) 742-3333* (toll free within the USA) *Charges may apply if calling is from outside the USA |
By US Department of Transportation | Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address: |
Lost or Damaged Baggage | baggageservice@hallmark-aviation.com |
Telephone | +1 (866) 767-2247 ext 2 |
Fax | +1 (310) 602-6320 |
Baggage Tracer System | If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris. |
Address | Central Baggage Services |
Operating hours | 6:30am - 12:30am, 7 days a week |
Telephone (Export) | +1 (310) 646-6200 |
Telephone (Import) | +1 (310) 646-2446 |
Fax (Export) | +1 (310) 641-6348 |
Fax (Import) | +1 (310) 417-8628 |
Address | 6181 W. Imperial Hwy |
New York
Ticketing & Reservations Email | us_reservations@singaporeair.com.sg |
Using TTY/TDD device (for hearing impaired) | +1 (800) 742-3333* (toll free within the USA) |
Telephone | +1 (800) 742-3333* (toll free within the USA) |
Fax | +1 (310) 615-0373 |
Operating hours | 24 hour service, 7 days a week *Charges may apply on above toll free number if calling is from outside the USA |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Telephone | +1 (312) 843-5333 |
Fax (Singapore) | +65 6789 8777 |
Operating hours | 24 hour service, 7 days a week |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Flight Information | visit www.singaporeair.com to find 'Flight status' |
JFK Telephone | +1 (718) 751-3830 |
EWR Telephone | +1 (973) 368-9100 or +1 (973)-368-9104 |
Operating hours | JFK: 09:00 am - 10:30 pm, 7 days a week Airport office of JFK and EWR is only an operation and administrative office. For ticketing or reservations enquiries, please call *Charges may apply on above toll free number if calling is from outside the USA |
Address | JFK Terminal 4, A Concourse - Room 262.045
EWR Terminal B-2 Satellite, Room B2-1-211 |
Electronic Submission | To submit your feedback or enquiry through our online form |
By US Department of Transportation | Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address: |
By Mail or By Telephone | By Mail: 222 N. Sepulveda Blvd. Ste 1600 By Phone: +1 (800) 742-3333* (toll free within the USA) *Charges may apply if calling is from outside the USA |
JFK Airport | JFK_LostNFound@singaporeair.com.sg |
EWR Airport | EWR_Baggage@singaporeair.com.sg |
JFK Telephone | +1 (718) 751-3832 | 10:00 - 17:00 |
EWR Telephone | +1 (973)-368-9100 |
JFK Fax | +1 (718) 751-3831 |
Baggage Tracer System | If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris. You can also call airline baggage services at +1 866 767 2247 (24 hours). |
Telephone (Export) | +1 (718) 244-7272 |
Telephone (Import) | +1 (718) 656-3980 |
Fax | +1 (718) 244-1888 |
Address | JFK International Airport |
San Francisco
Ticketing & Reservations Email | us_reservations@singaporeair.com.sg |
Using TTY/TDD device (for hearing impaired) | +1 (800) 742-3333* (toll free within the USA) |
Telephone | +1 (800) 742-3333* (toll free within the USA) |
Fax | +1 (310) 615-0373 |
Operating hours | 24 hour service, 7 days a week *Charges may apply on above toll free number if calling is from outside the USA |
Feedback or enquiry | To submit your feedback or enquiry through our online form |
Telephone | +1 (312) 843-5333 |
Fax (Singapore) | +65 6789 8777 |
Operating hours | 24 hour service, 7 days a week |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Telephone | +1 (650) 826-6224 |
Flight Information | www.singaporeair.com |
Fax | +1 (650) 821-8801 |
Operating hours | 06:00 - 13:30 SFO airport office is an Operations and Administrative office only. For ticketing or reservations enquiries, please call *Charges may apply on above toll free number if calling is from outside the USA |
Address | San Francisco International Airport |
Electronic Submission | To submit your feedback or enquiry through our online form |
By Mail or By Telephone | By Mail: 222 N. Pacific Coast Highway. Ste 1600 By Phone: +1 (800) 742-3333* (toll free within the USA) *Charges may apply if calling is from outside the USA |
By US Department of Transportation | Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address: |
Lost or Damaged Baggage | sfoll_sq@singaporeair.com.sg |
Telephone | +1 (650) 826-6216 |
Fax | +1 (650) 821-8801 |
Baggage Tracer System | If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris. |
Operating hours | 09:30 - 13:30 and 17:30 - 20:30 7 days a week |
Address | San Francisco International Airport |
Telephone (Export) | +1 (650) 827-2210 |
Telephone (Import) | +1 (650) 826-5400 |
Fax (Export) | +1 (650) 821-2355 |
Fax (Import) | +1 (650) 821-2405 |
Operating hours | Sales and Customer Service: Operations:
|
Seattle
Ticketing & Reservations Email | us_reservations@singaporeair.com.sg |
Telephone | +1 (800) 742-3333* (toll free within the USA) |
Using TTY/TDD device (for hearing impaired) | +1 (800) 742-3333* (toll free within the USA) |
Fax | +1 (310) 615-0373 |
Operating hours | 24 hour service, 7 days a week *Charges may apply on above toll free number if calling is from outside the USA |
Feedback or enquiry | To submit your feedback or enquiry through our online form |
Telephone | +1 (312) 843-5333 |
Fax (Singapore) | +65 6789 8777 |
Operating hours | 24 hour service, 7 days a week |
Feedback or enquiry | You can send your feedback or enquiry through our online form |
Flight Information | visit www.singaporeair.com to find 'Flight status' |
Telephone | +1 (206) 268-6643 |
Fax | +1 (310) 619-0373 |
Operating hours |
SEA airport office is an Operations and Administrative office only. For ticketing or reservations enquiries, please call *Charges may apply on above toll free number if calling is from outside the USA |
Address | Seattle Tacoma International Airport |
Electronic Submission | To submit your feedback or enquiry through our online form |
By Mail or By Telephone | By Mail: 222 N. Pacific Coast Highway. Ste 1600 By Phone: +1 (800) 742-3333* (toll free within the USA) *Charges may apply if calling is from outside the USA |
By US Department of Transportation | Alternatively, feedback about Singapore Airlines' service (other than safety or security issues), may be submitted to the US Department of Transportation at http://airconsumer.dot.gov or mailed to the following address: |
Lost or Damaged Baggage | sea_baggage@singaporeair.com.sg |
Telephone | +1 (206) 268-6643 |
Baggage Tracer System | If you have a File Reference Number for your delayed baggage, you can check on the status through the World Tracer System here or our chatbot Kris.
|
Operating hours |
|
Address | 17801 International Blvd, PMB #123 |
Exclusively for PPS Club members
Wherever you are in the world, our PPS Club coordinators are always on hand to assist you. If you need help or answers to any travel-related questions, log-in with your PPS Club membership number and PIN for a list of PPS Club Service Numbers.
Get in touch with our travel partners
For more information regarding your hotel and car rental booking, contact our travel partners directly.
Agoda
- | |
International hotline | +44 20 3027 7900 |
Singapore hotline | +65 6329 7537 |
Find more ways to contact Agoda |
Rentalcars.com
- | |
International hotline | +44 161 830 5712 |
Singapore hotline | +65 800 120 6880 |
Find more ways to contact Rentalcars |