Singapore Airlines

Counter check-in for Singapore Airlines flights

Counter check-in

If you have a confirmed flight booking with Singapore Airlines and departing from Singapore Changi Airport, you can check in between 48 hours to 40 minutes before your flight departs.

All Singapore Airlines will operate out of Singapore Changi Airport’s Terminal 3 from 08 April 2020. Please check in at Terminal 3 for all Singapore Airlines.


Check-in counters will open three hours before your flight departs. If you would like to check in earlier, you may use the kiosk check-in and automated bag drop up to 24 hours before your flight departs. 


Counters will close 40 minutes before your flight departs.

For assistance when the counters are closed, please call +65 6223 8888.

If you’re departing from another airport, the check-in counter opening times will vary.

Special assistance counters are available for these passengers:

  • Families with infants and/or toddlers

  • Expectant women

  • Passengers with reduced mobility

  • Passengers with disabilities

  • Unaccompanied minors

More information on special assistance