Singapore Airlines

Counter check-in for Singapore Airlines flights

Counter check-in

If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance. The check-in counters will close 40 minutes before your flight departs. However, we recommend arriving three hours early, especially if you have baggage to check in.​

Please note that early check-in service is not applicable to flights departing Singapore to Mainland China and Hong Kong SAR. Check-in counters for these destinations will only commence 3 hours before the flight’s scheduled departure timing.

Passengers are to check in at Terminal 3 and proceed to their respective terminal for boarding thereafter. Singapore Airlines flights depart from Terminal 1, 2 or 3 at Changi Airport.

Opening Hours of Check-in Counters 
Our check-in counters in Singapore Changi Airport will open from 0500 hours to 0100 hours. 

For assistance when the counters are closed, please call +65 6223 8888.
Early Check-in at Jewel Changi Airport

From 01 September 2022, early check-in counters at Jewel Changi Airport level 1 will be available for Singapore Airlines passengers travelling to Australia, Europe, New Zealand, Malaysia and the United Kingdom from 1300 to 1700 hours daily. Passengers who wish to use this service must check-in no later than 3 hours before their flight’s scheduled departure time.


If you are departing from another airport, the opening hours of the check-in counters will vary.

Special assistance counters are available for these passengers:

    • Families with infants and/or toddlers

    • Expectant women

    • Passengers with reduced mobility

    • Passengers with disabilities

    • Unaccompanied minors

More information on special assistance