Sustainability at Singapore Airlines

Every act counts

Sustainability at Singapore Airlines

At Singapore Airlines, we know that every act counts when it comes to sustainability.

When you are an airline that flies to over 130 destinations worldwide every day, each action adds up. Replacing plastic swizzle sticks with wooden ones. Digitising on board reading materials. Increasing our fuel efficiency, and reducing our catering waste. Enabling passengers to offset every flight they take, and our partners to do the same for their cargo and business travel.

This page gives you an overview of our ongoing commitments to sustainability across our Environmental, Social and Governance pillars, driven by four key thrusts: Managing Environmental Impact, Safety, Stakeholder Engagement, and Supporting our Communities.

Consider it a glimpse of  the journey we are dedicated to, one that we invite you to take with us.

Every act counts towards reducing our environmental impact of flying.

We have put our commitment in writing

Singapore Airlines supports the United Nations 2030 Agenda for Sustainable Development, which outlines 17 Sustainable Development Goals (SDGs). We identified Goals 8, 12 and 13 as ones that we place emphasis on. 

Here you will see how our seven unique material topics supports specific Goals.

Material Topic

Ambition and relevant SDGs

Environment

We are committed to environmental sustainability and to operating in a responsible manner in support of our industry’s goals.

3. Good health and well-being
6. Clean water and sanitation
7. Affordable and clean energy
9. Industry, innovation and infrastructure
11. Sustainable cities and communities
12. Responsible consumption and production
13. Climate action
15. Life on land
17. Partnerships for the goals

Governance

We maintain high standards of corporate governance, professionalism, integrity and commitment at all levels, with strong internal controls and risk management systems.

16. Peace and justice strong institutions
17. Partnerships for the goals

Employees

We value our employees and care for their well-being and development.

3. Good health and well-being
4. Quality education
5. Gender equality
8. Decent work and economic growth
10. Reduced inequality
17. Partnerships for the goals

Safety

We strive to improve our safety practices, as well as cultivate a strong and positive safety culture within the organisation.

3. Good health and well-being
8. Decent work and economic growth
17. Partnerships for the goals

Customer-focus

We work hard to offer customers the best travel experience through providing excellent service and proactive customer engagement.

9. Industry, innovation and infrastructure
17. Partnerships for the goals

Suppliers

We treat suppliers with respect, insist on fairness in our relationships, and work towards sustainable business practices.

17. Partnerships for the goals

Shareholders

We seek to maximise returns for long-term profits, in order to create sustainable shareholder value.

8. Decent work and economic growth

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We are also a signatory to the 10 principles of the UN Global Compact. It means we are formally committed to specific goals outlined by the United Nations.

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We can reduce our impact on the environment together

We cannot minimise the environmental impact of flying on our own. It takes the belief and partnership of everyone we come into contact with. Through the Singapore Airlines Group Carbon Offset Programme, you are empowered to take meaningful action that can reduce the carbon footprint of air travel.

As a passenger, you have the ability to offset the carbon emissions of your flight by making a small contribution, of which 100% goes towards verified carbon offset projects across Asia. These projects are independently accredited and meet rigorous standards to ensure they make an impactful difference to our planet. Our Cargo partners can do the same for the cargo they fly on our aircraft.

We hold ourselves accountable

An ambition to be sustainable has no value without committed people working for the cause. Here are the formal appointments and responsibilities we have created to cement sustainability at Singapore Airlines.

Appointments Responsibilities

Board of Directors

  • The Board Customer Experience, Technology and Sustainability Committee (CETSC) oversees sustainability efforts.
  • Provides advice through developing roadmaps for environmental, social and governance topics.
  • Assesses sustainability risks as part of an enterprise risk management framework.

Management Committee

  • Makes strategic proposals to the Board, as directed by the CEO who has direct oversight of the Sustainability Office.
  • Oversees the running of the company, ensuring sustainability is applied to all areas.
  • Comprises of Senior Vice Presidents.

Sustainability Office

  • Spearheads our sustainability pursuits.
  • Plans policies and coordinates company-wide sustainability efforts.
  • Engages partners and suppliers in these efforts.

We are transparent

We have published a Sustainability Report every year since June 2013. Each report gives a transparent account of our performance against our sustainability goals, covering environment, community, governance, and stakeholder engagement. We encourage you to dive into our reports to gain a deeper understanding of our efforts thus far.