Singapore Airlines

Contact us

Customer service and claims

Below are some useful contact details for your information:

Emergency Medical Assistance Hotline

For emergency assistance, please call AIG 24-hour Emergency Assistance Hotline at +65 6733 2552.


Dedicated Customer Service Hotline

For insurance-related enquiries, or changes to your policy, please email AIG at travelguard.sq@aig.com or call AIG 24-hour Customer Service Hotline at +65 6735 7227.


For a list of frequently asked questions, please visit our FAQ Page


How to File a Claim

A detailed procedure for filing a claim is included in our Notice of Claims Form


For claims related enquiry, please email AIG at travelguard.sq@aig.com or call our Customer Service Hotline at +65 6735 7227.


Travel insurance

Travel insurance

Travel Insurance by Travel Guard® is underwritten by AIG Asia Pacific Insurance Pte. Ltd. Co. Reg. No. 201009404M Copyright © 2016 All rights reserved.