No request is too big. Especially when it comes to your little ones.
We believe everyone should have a safe and enjoyable inflight experience. No matter their age. Which is why we’re here to look after our young flyers from check-in to arrival with our Unaccompanied Minors handling service.
An unaccompanied minor is any passenger aged between 5 to below 18 years old who is not travelling with an adult (18 years or older) on the same flight and class of travel. If your child is below 5 years of age, for their safety, we cannot allow them to travel unaccompanied. The Unaccompanied Minor handling service is mandatory for passengers aged 5 to below 12 years old and optional for passengers aged 12 to below 18 years old.
Note that if you opt for the Unaccompanied Minors Handling Service, you may only book your child’s tickets by contacting your local Singapore Airlines office.
|Age of unaccompanied minor||Unaccompanied Minors handling service||How to book tickets and/or request the handling service|
|Below 5 years old||Not allowed to travel as an unaccompanied minor|
|5 to below 12 years old||Mandatory||To make a booking, get in touch with your local Singapore Airlines office, then complete and submit an Unaccompanied Minors Handling Service Form.|
|12 to below 18 years old||Optional||To book tickets and to request for the Unaccompanied Minors Handling Service, get in touch with your local Singapore Airlines office, then complete and submit an Unaccompanied Minors Handling Service Form. Note that this service may come with a fee.
If you do not wish to request for this service, you may book your child’s ticket online. Once you’ve booked his/her flight(s) with us, simply download and complete the Unaccompanied Minors Waiver Form and present it during check-in.
If your child is flying on one of our partner airlines, contact the airline directly to make unaccompanied minor travel arrangements.
If you have a Scoot flight in your itinerary, please note that unaccompanied minors between 5 and 12 years old are not accepted on Scoot flights.
Unaccompanied minors transiting in Germany (Frankfurt and Munich)Please note that the Unaccompanied Minors Handling Service is currently not available in transit in Frankfurt and Munich.
Customers are advised to book their flights via alternative transit points in Europe if they require handling service for passengers under the age of 18 years old.
Unaccompanied minors travelling to and from China (Chengdu, Shanghai and Shen Zhen)Please note that the Unaccompanied Minors Handling Service for minors aged 5 to below 12 is currently not available on flights to Shanghai and Shen Zhen, and on flights from Shanghai.
Additionally, the Unaccompanied Minors Handling Service for minors aged 5 to below 18 is currently not available on flights to and from Chengdu.
Unaccompanied minors travelling to and from Russia
Passengers who are 18 years old or below and travelling as unaccompanied minor are required to provide a Notarised Authorisation Letter, which states that he/she is travelling alone and without an adult.
The only exceptions are when the child:
- travels with a parent but doesn’t share the same family name (for instance, mother and child). In this case, a birth certificate will be required to prove the relationship between parent and child.
- travels with a guardian or trustee. In this case, relevant documents must be presented to immigration to prove that the adult is the child’s guardian or trustee.
- holds a seaman or diplomatic passport.
The Russian Immigration Authorities reserve the right to refuse travel to any individual.
Travel advice for France
As of 15th January 2017, authorization to leave the country will be necessary for passengers who are below 18 years old to leave France without his or her legal parents (parents or guardians).
An accompanied or unaccompanied minor who is below 18 years old must be in possession of:
- An individual passport.
- Exit territory authorization form signed by his or her legal parents (parents or guardians).
- A photocopy of a valid identity document of the parent who have signed the exit territory authorization form.
The above will apply to all passengers who are below 18 years old residing in France, regardless of nationality.
Travel advice for Italy
Nationals of Italy below 14 years old, who are unaccompanied or accompanied by someone other than the parent/guardian stated on page five of the minor’s passport, are required to have an authorisation form (Dichiarazione di Accompagnamento) signed by both parents and issued by the local police, when traveling to or from Italy.
If the passenger’s parents reside abroad, the authorisation form must be issued by an Italian embassy or consulate.
If the passenger is traveling from Italy, his or her parents/guardians may submit the travel authorisation request online through here.
Travel advice for The Republic of Philippines
As required by the Department of Social and Welfare Development, any unaccompanied minor traveling to and from the Philippines are required to have the relevant documents for Travel Clearance for Minors Travelling Aboard to be presented to the Immigration authorities on arrival or departure.
Please refer to the Department of Social and Welfare Development website for more details.
Travel advice for South Africa
As required by the South African Department of Home Affairs, additional travel documents will be required for passengers who are below 18 years of age and travelling into and out of South Africa.
Please click here for more information on the documents required.
Travel advice for Vietnam
Nationals of Vietnam below 14 years old must be accompanied by their parents or legal guardian, when travelling from Vietnam. If the accompanying person is not the minor’s parent or legal guardian, they are required to produce a letter of authorisation signed by the parents or legal guardian. Please download the letter from the links below. In the event if they are travelling alone, they must travel as an Unaccompanied Minor. They are required to book the Unaccompanied Minor Handling Service before their flight. No waiver of Unaccompanied Minor Handling Service is allowed.
Letter of Authorisation (Attached)
As mandated by the Vietnamese government, please note that non-Vietnam nationals below 14 years old and travelling into Vietnam alone (without an adult) must travel as an Unaccompanied Minor. They are required to book the Unaccompanied Minor Handling Service before their flight. No waiver of Unaccompanied Minor Handling Service is allowed.