Online or mobile check-in

Check in online or on-the-go with the SingaporeAir mobile app. It’s quick and convenient, plus you can do it anywhere and in advance between 48 to 1.5 hours before your flight departs.

If the first flight in your itinerary is operated by a different airline (even if your flight code begins with SQ), you should check in on the partner airline’s website.

However, if the first flight in your itinerary is operated by Scoot, you may be eligible for online/mobile check-in via the Singapore Airlines website or app. Find out if you are eligible for online/mobile check-in here.

Singapore Airlines Online/Mobile Check-In (Eligibility)

Online/mobile check-in is available to all passengers, except those who:

  • Are below the age of 18, and not accompanied by an adult passenger (above the age of 18);​
  • Have one or more preceding flights in the same booking for which the passengers have not checked in​

If your booking does not meet the above criteria, please proceed to the Singapore Airlines Airport Counter early to check in and drop off your baggage.

Scoot Online/Mobile Check-in (Eligibility)

You may check in online or via the SingaporeAir mobile app using your SQ booking reference/E-ticket number between 48 and 1.5 hours before your Scoot flight departure if you meet the following criteria: ​

  • ​Your first flight is operated by Scoot ​
  • You are transiting through Singapore onto a flight operated by Singapore Airlines​
  • Your E-ticket number starts with 618​
  • Check in online for a maximum of four passengers travelling on the same booking with the same itinerary​
  • You are flying from the following Scoot destination: ​
    • Hong Kong SAR, China​
    • Japan​
    • Malaysia​
    • Taiwan, China
  • You are flying to the following Singapore Airlines destination: ​
    • Hong Kong SAR, China
    • Malaysia​
    • The Philippines
    • Thailand

If your booking does not meet the above criteria, please proceed to the Scoot Airport Counter early to check in and drop off your baggage

Digital or mobile boarding pass

Find out if your destination accepts a digital or mobile boarding pass. Do note that due to regulatory requirement for document checks, digital or mobile boarding passes may not be available to travellers.

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