Airport check-in

Kiosk check-in

Skip the counter queues and check in at the kiosks from as early as 24 hours before your flight departs. All you need is a machine-readable passport and visa, as well as a confirmed booking. It’s quick and easy—just follow the instructions on the screen.


Once you’ve checked in and printed your boarding pass and baggage tags, you can proceed to the automated bag drop to check in your baggage. 


Locate check-in kiosks

If you do not see your city or airport in the list below, check-in kiosks are not available. Do note that kiosk check-in is not available for unaccompanied minors, passengers who have booked an extra seat, or passengers who require special assistance.


Counter check-in

If you are departing from Singapore Changi Airport, you can check in at our counters up to 48 hours in advance and spend some time exploring one of the world's most awarded airports.* The check-in counters will close 40 minutes before your flight departs—however, we recommend arriving three hours early, especially if you have baggage to check in.


Singapore Airlines customers flying to Southeast Asian destinations, Dhaka in Bangladesh, Male in Maldives, Kathmandu in Nepal, Colombo in Sri Lanka, Japan (with the exception of SQ12**) and South Korea should check in at Terminal 2.


For Singapore Airlines flights to other destinations, check-in will remain at Terminal 3.


Please note the following operating hours for check-in counters, which vary by airport.

*You will only be allowed to enter the transit area 24 hours prior to your flight departure time, in accordance with the airport’s security policy. 
**Check-in for SQ12 to Los Angeles via Tokyo (Narita) will remain at Terminal 3.


Check-in counters for Singapore Airlines flights at Changi Airport

Class of Travel/Type of Passengers

Terminal 2 (T2)

(Opening hours: 0400 hours to 0100 hours)

Terminal 3 (T3)

(Opening hours: 0400 hours to 0200 hours)

Suites, First Class, & Solitaire PPS Club members

  • Suites
  • First Class
  • Solitaire PPS Club members

Business Class & PPS Club members

  • Business Class
  • PPS Club members
  • Row 3 (T2)
  • Row 6 (T3)

Premium Economy Class, KrisFlyer Elite Gold members & Star Alliance Gold members

  • Premium Economy Class
  • KrisFlyer Elite Gold members
  • Star Alliance Gold members
  • Row 3 (T2)
  • Row 7 (T3)

Economy Class, FAST Kiosk Check-in & Online/Mobile Check-in

  • Economy Class
  • FAST Kiosk Check-in
  • Online/Mobile Check-in
  • For SQ 28 & SQ 32
  • Row 5 and 6 (T2)
  • Row 3 and 4 (T3)
  • Row 2 (T3)

Special Assistance

  • Special Assistance
  • Row 5 (T2)
  • Row 4, Counter 12 (T3)

Check opening hours for check-in counters at other airports


Check-in rows assignment are subject to change. Please check the Flight Information Display Screens to confirm your check-in row when you arrive at the airport.


Please note that we will not accept baggage drop-off before check-in counters open.