Singapore Airlines

Changi Airport

Changi Airport

Shop, dine and relax at the world's most awarded airport

Beauty products. Electronics. Designer brands. Souvenirs. International cuisine. Authentic local fare. With over 500 retail and dining outlets across four world-class terminals and Jewel, there’s bound to be something for you whether you’re transiting, departing from, or arriving at Singapore Changi Airport.

Singapore Airlines and SilkAir passengers can redeem Changi Dollar Vouchers when they transit in Singapore Changi Airport on both ways of their journey, or join the Free Singapore Tour to explore the sights and sounds of Singapore.


Changi Transit Programme

Free Singapore Tour


Transiting at Changi Airport

Travellers are only allowed to transit through Singapore Changi Airport if they depart from selected cities. Transfers are currently only allowed between airlines within the SIA Group (Singapore Airlines, SilkAir and Scoot). Transfers to and from flights operated by other airlines are currently not allowed. Click here to find out more about the available transfer routes.

Our ground staff will welcome all transit passengers on their arrival in Changi Airport and usher you directly to your boarding gate if your transit time is less than 75 minutes, or to a designated transit holding area at your departure terminal if your transit time is more than 75 minutes. Please note that you will not be able to make any stops along the way.
While you will have to stay within the transit holding area at all times, you can enjoy the facilities in the area such as food kiosks, vending machines and a snooze corner with recliners. Complimentary WiFi is also available. PPS Club members, Suites, First Class and Business Class transit passengers will be invited to a premium waiting area in the transit holding area, where there will be complimentary food and beverages provided. Find out more about your transit journey at this link.

Free Internet connectivity across all three terminals

Internet connectivity & free charging points

Free Internet connectivity across all four terminals for your laptops and mobile devices, or surf at any of the 400 free Internet kiosks. More than 800 free charging points for your electronic devices.

In Transit


Ten themed indoor and outdoor gardens to explore –
Terminal 1: Water Lily Garden, Cactus Garden, Piazza Garden, Sculptural Tree Garden
Terminal 2: Enchanted Garden, Orchid Garden, Sunflower Garden
Terminal 3: Butterfly Garden, Crystal Garden
Terminal 4: Steel in Bloom

In Transit

Babycare facilities

It's fun for the kids with playgrounds and activity stations! For travelers with young children, convenient Baby Care Rooms offers privacy for mums of infants, as well as a hot water dispenser. 


Entertainment facilities

Catch a movie at the 24-hour movie theatres in Terminals 2 and 3. Gamers can pass the time quickly with free LAN gaming, Xbox® Kinect games, and PlayStation® 3 games at the Entertainment Deck in Terminal 2.

Social Tree

Share your photo and video memories at interactive sculpture, The Social Tree in Terminal 1, and retrieve them on subsequent visits to the airport.

Relaxing experiences

Relax with full body massages, manicure/pedicure treatments or even a haircut at the Ambassador Transit Lounges or Plaza Premium Lounge. Equipped with gym and shower facilities, these pay-per-use lounges are popular with passengers who wish to freshen up while on transit. Free foot massage machines are also available across all terminals.

Photo by Jewel Changi Airport Devt

The world’s tallest indoor waterfall

At 40m high, the HSBC Rain Vortex is a majestic sight at the heart of Jewel Changi Airport. Visit when night falls for a mesmerising light and sound show.
(Photo by Jewel Changi Airport Devt)

Photo by Jewel Changi Airport Devt

Indoor forest hikes

Follow the Shiseido Forest Valley walking trails in Jewel Changi Airport to immerse yourself in four fascinating storeys of shrubs, trees, and other lush greenery.
(Photo by Jewel Changi Airport Devt)


Photo by Jewel Changi Airport Devt

Late night dining

With plenty of dining options that open past midnight in Jewel Changi Airport, you won’t have to compromise on food—even if you’re arriving late.

(Photo by Jewel Changi Airport Devt)

Departure from Changi Airport

Singapore Airlines and SilkAir operate from Changi Airport Terminal 3.


For updates on departure gate and boarding time for your flight, do check the flight information display screens as Changi Airport does not broadcast final call or name paging announcements.

>  Checking in


Arriving at Changi Airport

An arrival terminal will be assigned approximately two hours before the flight lands. To find out the status of a flight, you may:

  • call the flight enquiry hotline at 1800 542 4422 in Singapore or +65 6542 4422 from anywhere else in the world;
  • visit the Changi Airport website; or
  • check the flight status section on our website.