No request is too big. Especially when it comes to your little ones.
We believe everyone should have a safe and enjoyable in-flight experience, no matter the age. Which is why we’re here to look after our young flyers from check-in to arrival, with our Unaccompanied Minors Handling Service.
An unaccompanied minor is any passenger aged between 5 and below 18 years old, who is not travelling with an adult (18 years or older) on the same flight and class of travel. If your child is below 5 years of age, for their safety, we cannot allow them to travel unaccompanied. The Unaccompanied Minor Handling Service is mandatory for passengers aged 5 to below 12 years old, and optional for passengers aged between 12 and below 18 years old.
Please note that if you opt in for the Unaccompanied Minors Handling Service, it will be for the entire leg of a journey (for e.g., Melbourne to London via Singapore) and not a partial sector. Due to flight safety requirement, unaccompanied minors are not allowed to select a seat in the emergency exit row. We reserve the right to reassign your seat.
|Age of unaccompanied minor||Unaccompanied Minors handling service||How to book tickets and/or request the handling service|
|Below 5 years old||Not allowed to travel as an unaccompanied minor|
|5 to below 12 years old||Mandatory||To make a booking, get in touch with your local Singapore Airlines office, then complete and submit an Unaccompanied Minors Handling Service Form.|
|12 to below 18 years old||Optional||To book tickets and to request for the Unaccompanied Minors Handling Service, get in touch with your local Singapore Airlines office, then complete and submit an Unaccompanied Minors Handling Service Form. Note that this service may come with a fee.
If you do not wish to request for this service, you may book your child’s ticket online. Once you’ve booked his/her flight(s) with us, simply download and complete the Unaccompanied Minors Waiver Form and present it during check-in.
If your child is flying on one of our partner airlines, contact the airline directly to make unaccompanied minor travel arrangements.
If you have a Scoot flight in your itinerary, please note that unaccompanied minors between 5 and 12 years old are not accepted on Scoot flights.
Unaccompanied minors transiting in Germany (Frankfurt and Munich)Please note that the Unaccompanied Minors Handling Service is currently not available in transit in Frankfurt and Munich.
Customers are advised to book their flights via alternative transit points in Europe if they require handling service for passengers under the age of 18 years old.
Travel advice for France
As of 15 January 2017, authorisation to leave the country will be necessary for passengers who are below 18 years old to leave France without his or her legal parents (parents or guardians).
An accompanied or unaccompanied minor who is below 18 years old must be in possession of:
- An individual passport.
- Exit territory authorization form signed by his or her legal parents (parents or guardians).
- A photocopy of a valid identity document of the parent who have signed the exit territory authorisation form.
The above will apply to all passengers who are below 18 years old residing in France, regardless of nationality.
Travel advice for Italy
Nationals of Italy below 14 years old, who are unaccompanied or accompanied by someone other than the parent/guardian stated on page five of the minor’s passport, are required to have an authorisation form (Dichiarazione di Accompagnamento) signed by both parents and issued by the local police, when traveling to or from Italy.
If the passenger’s parents reside abroad, the authorisation form must be issued by an Italian embassy or consulate.
If the passenger is travelling from Italy, his or her parents/guardians may submit the travel authorisation request online through here.
Travel advice for The Republic of Philippines
As required by the Department of Social and Welfare Development, any unaccompanied minor travelling to and from the Philippines are required to have the relevant documents for Travel Clearance for Minors Travelling Aboard to be presented to the Immigration authorities upon arrival or departure.
Please refer to the Department of Social and Welfare Development website for more details.
Travel advice for South Africa
As required by the South African Department of Home Affairs, additional travel documents will be required for passengers who are below 18 years of age and travelling into and out of South Africa.
Please click here for more information on the documents required.
Travel advice for Vietnam
Nationals of Vietnam below 14 years old must be accompanied by their parents or legal guardian, when travelling from Vietnam. If the accompanying person is not the minor’s parent or legal guardian, they are required to produce a letter of authorisation signed by the parents or legal guardian. Please download the letter from the link below. In the event if they are travelling alone, they must travel as an Unaccompanied Minor. They are required to book the Unaccompanied Minor Handling Service before their flight. No waiver of Unaccompanied Minor Handling Service is allowed.
Letter of Authorisation
As mandated by the Vietnamese government, please note that non-Vietnam nationals below 14 years old and travelling into Vietnam alone (without an adult) must travel as an Unaccompanied Minor. They are required to book the Unaccompanied Minor Handling Service before their flight. No waiver of Unaccompanied Minor Handling Service is allowed.