Flights from Medan (KNO) to Auckland (AKL)

In-flight Dining
You will be served meals on both the Medan–Singapore and Singapore–Auckland sectors, with menus designed to suit each stage of the journey and the time of day.

Special Meals
We offer a selection of special meals on this route, which you can request in advance through our website or your booking agent to suit your specific dietary needs.

Book the Cook
On eligible cabins and sectors for this routing, you can pre-select from a wider menu using our Book the Cook service, ensuring a main course that matches your preferences is prepared for you.

Beverage Service
Throughout the flight, a range of hot and cold beverages is available, including juices, soft drinks, tea, and coffee. Our signature Singapore Sling is also offered on board, adding a distinctive touch to your journey.

For flights between Medan and Auckland, our baggage policy follows the weight concept. Checked baggage allowances are: Economy Class (Lite and Value fares: 25kg; Standard and Flexi fares: 30kg), Premium Economy Class (35kg), and Business Class (40kg). Each individual checked bag must not exceed 32kg.

For cabin baggage, Economy Class and Premium Economy Class passengers may bring 1 piece up to 7kg. Business Class passengers may bring 2 pieces, each up to 7kg. Your final allowance is always shown on your e-ticket, and KrisFlyer Elite Gold and PPS Club members enjoy additional allowances.

Wi-Fi is available on Singapore Airlines flights once the aircraft is above 10,000 feet. It is free and unlimited for KrisFlyer members; Economy Class and Premium Economy Class members should add their KrisFlyer number to the booking at least 1.5 hours before departure. Paid plans are available for non-members. The service is suitable for messaging, email, and basic browsing, but it does not support video streaming, video calls, or large file transfers.

On the Medan–Singapore sector operated by the Boeing 737-8 MAX, Economy Class offers a seat pitch of about 32 inches with up to 19 inches of seat width, while Business Class features a fully flat bed with generous personal space.

On the Singapore–Auckland sector operated by the Airbus A350-900, Economy Class also provides around 32 inches of pitch and up to 19 inches of width. Premium Economy Class offers approximately 38 inches of pitch and up to 20 inches of width. Business Class features a fully flat bed with direct aisle access from every seat for added comfort on the long-haul flight.

Yes, Singapore Airlines provides lounge access to eligible passengers with a layover in Singapore. Your eligibility is based on your class of travel or your KrisFlyer and Star Alliance status, and it is determined by your flight leaving Singapore. Other options, like purchasing a day pass at a pay-per-use lounge, are also available.

Lounge Access Eligibility
Cabin Class: Complimentary for Suites, First, and Business Class passengers. Premium Economy and Economy travellers do not have access unless they hold eligible status.

Frequent Flyer Status: PPS Club and KrisFlyer Elite Gold (or Star Alliance Gold) members have access regardless of cabin class.

The 'Next Segment' Rule: Eligibility is based on the flight immediately departing that airport. For example, if you fly Economy from Medan but have a Business Class onward flight from Singapore, you get lounge access in Singapore only.

At Singapore Changi Airport, you can enjoy indoor gardens, quiet rest areas, and a wide range of dining and shopping options during your layover. For longer connections, you may have time to explore attractions such as butterfly or sunflower gardens, or relax in dedicated nap zones and rest spaces.

If your layover is several hours, you can also consider visiting airport attractions in the Jewel complex, including its indoor greenery and family-friendly facilities, which are directly linked to the terminals. For shorter layovers, staying airside keeps you close to your gate while still offering many ways to relax.

Your time at Singapore Changi Airport is more than just a wait — it is an integral part of your journey.

Medan follows Asia/Jakarta time, which is UTC+7 all year. Auckland follows Pacific/Auckland time, which is UTC+12 during New Zealand Standard Time (roughly late March to late September) and UTC+13 during New Zealand Daylight Time (roughly late September to late March). This means Auckland is typically 5 to 6 hours ahead of Medan, depending on the time of year.

Yes, your baggage will typically be checked through to Auckland Airport when flying from Medan via Singapore on a single booking with Singapore Airlines.

Through-Check Conditions
For your bags to be sent directly to your final destination, the following general conditions must be met:

Single Itinerary: Both flight segments (Medan–Singapore and Singapore–Auckland) must be under the same booking reference or PNR.

Layover Duration: Your connection in Singapore must be less than 24 hours. If your layover exceeds 24 hours, it is considered a stopover, and you will typically be required to collect your luggage and re-check it for your onward flight.

Partner Airlines: If your onward flight from Singapore to Auckland is operated by a partner airline, Singapore Airlines has through-check agreements that usually allow your bags to be tagged to your final destination.

You may be able to plan a stopover in Singapore on your Medan–Auckland trip, subject to your ticket conditions and availability. When booking, you can search for multi-city options or speak with our customer service team or your travel agent, who can advise whether a stopover can be added to your itinerary.